See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Deepika Samel profile image

Deepika Samel

Assistant Manager at Ulka Seafoods Pvt Ltd
Intro Book
Marketing professional with experience in customer service, human resources, and sales.
  • Claim this Profile
Location
Mumbai, Maharashtra, India, IN
image
image

Refer a Friend to Get
100 Credits For FREE

Refer a Friend Now

Bio

Generated by
Topline AI
Deepika Samel is a seasoned marketing professional with experience in customer service, human resources, and sales. She has worked with prominent companies like Ulka Seafoods Pvt Ltd and Godrej Consumer Products Limited, developing strong relationships with international buyers and handling customer inquiries. Deepika holds an MBA degree from the University of Mumbai.

Experience

  • Ulka Seafoods Pvt Ltd
    • India
    • Seafood Product Manufacturing
    • 1 - 100 Employee
    • Assistant Manager
      • Nov 2018 - Present

      MaintainingCustomerdetailsreceivedthroughInternationalbusinessmeetings. DataAnalysis-selectionoftargetcustomerandunderstatingtheirneeds. Approachnewcustomersforstartingnewbusinessorextendtheexistingbusiness. Handlingoverallemailcommunicationwithinternationalbuyer&translators,startingfromsendingoffertilltheproductreachedtothecustomer’splacebyship. Primarilyfocusingonbuildingstrong&longlastingrelationshipswithinternationalbuyerstowardsdevelopingtheexistingbusinessandnewtie-ups. SeconderilyfocusingonRetailactivity'ssuchasweeklyvisittolocalmallsandsupermarketsforproductpromition. Handlingteam ofmarketingexecutivesandtrainedthem tofollow company'sbestpracticesforhandlingInternationalbuyers. Tracktheprogressofteamweekly,monthly,quarterlytoachieveannualobjectives. HandlingInterdepartmentemailcommunicationeg.Export,Accounts,QC,Production&marketing

    • Senior Marketing Executive
      • Feb 2017 - Oct 2018

      MaintainingCustomerdetailsreceivedthroughInternationalbusinessmeetings. DataAnalysis-selectionoftargetcustomerandunderstatingtheirneeds. Approachthemforstartingnewbusinessorextendtheexistingbusiness. OverallEmailcommunicationwithinternationalbuyer&translators,staritingfrom offersendingtilltheproductreachedtothecustomer’splacebyship. Handling team and handling Interdepartmentemailcommunication eg.Export,Accounts,Production&Logisticsetc. Handlingbuyer’squeriesandcomplaintsonemails

  • Godrej Consumer Products Limited
    • Vikhroli, Mumbai
    • Customer Service Associate
      • Sep 2015 - Feb 2017
      • Vikhroli, Mumbai

      Preparesforcustomerinquiriesbystudyingproducts,services,andcustomerserviceprocesses Respondingtocomplaintsfromcustomerandgivecustomersupportwhenrequestedthroughcalls,emailsandothersocialtools. StoreandsortcustomercarerelateddatainSAPCRM Preparationofreportsandpresentation’s. Informclientsofunforeseendelaysorproblemingettingtheproductsandservices. Improvesqualityservicebyrecommendingimprovedprocesses;identifyingnewproductandserviceapplication Handlingcustomercareteamandmonitortheteam’sprogress,identifyshortcomingsandpurposeimprovements.Accomplishescustomerserviceandorganizationmissionbycompletingrelatedresultsasneeded

  • ITM EDU TECH (INDIA) LIMITED
    • Nerul, Navi Mumbai
    • Marketing Executive
      • Jul 2014 - Sep 2015
      • Nerul, Navi Mumbai

      ProvidingHumanresourcesupportforclientsinBanking,RetailandFinancialSector. Callingonthesalesleads&BriefingaboutthejobprofileandTrainingprogramstothedesiredcandidatesthroughcoldcalling. Schedulingcandidatesforinterview. Handlingallthehumanresourceprocesstilltheyjoined.HavehandleRecruitmentprojectatBirlaSunlifeInsurancefrom Feb 2015 to May 2015.

Education

  • 2012 - 2014
    University of Mumbai
    Master of Business Administration - MBA, Marketing

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Seafood Product Manufacturing”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Social Profiles

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles