Experience

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  Aduro

  • Redmond, Washington, United States

  • Data Management Specialist

    • Aug 2012 - Jun 2023
    • Redmond, Washington, United States

    • Conducted thorough research on biometric and blood results data, ensuring accurate association with member profiles. • Utilized problem-solving skills to address discrepancies and make corrections.• Produced comprehensive reports.• Proficiently managed data uploads in Salesforce and the Aduro software suite.• Supervised and trained employees in data support, emphasizing accuracy and efficiency.• Authored concise and user-friendly training procedures for seamless knowledge transfer.Reported to: Chad Bates, Member Support Manager.

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  Mutual Materials Company

  • Bellevue

  • Technology Help Desk Support Analyst

    • Dec 2011 - Apr 2012
    • Bellevue

    • Temporary contract position through CampusPoint

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  Acres of Diamonds

  • Duvall, WA

  • Volunteer

    • Mar 2011 - Dec 2011
    • Duvall, WA

    • Volunteer work – Database administration and reporting

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  GTS Interior Supply

  • Kirkland, WA

  • Systems Administrator

    • Jan 2001 - Aug 2009
    • Kirkland, WA

    • Installed and maintained hardware and software on diverse networks (HP-UX, Windows 2003, Linux) and PCs. • Provided efficient helpdesk support to end users across 24 locations for hardware and software issues.• Conducted training sessions for end users on Trend software. • Coordinated seamless installation of computer and telephone systems in new locations. • Handled procurement of computer, telephone, and office equipment. • Managed company-wide resources including cell phones, telephone systems, office equipment, GPS software, gtsinteriorsupply.com website, and email system.

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  SCA Credit Inc.

  • Redmond, Washington, United States

  • Computer Systems Operator

    • Jun 1997 - Aug 2000
    • Redmond, Washington, United States

    • Operated and maintained Pick mainframe network, AS/400 network, PCs using MS Windows 9X, and Lucent Definity call center system. • Assisted end users in troubleshooting hardware and software issues, ensuring efficient operations.• Expertly set up and installed hardware, software, and telephone extensions to enhance productivity.• Managed procurement of computer and office equipment and supplies to meet organizational needs.• Provided valuable support to the Controller in daily operations, demonstrating strong collaboration and teamwork.

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  GTS Interior Supply Company

  • Kirkland, Washington, United States

  • Operations Analyst

    • Oct 1987 - Jan 1997
    • Kirkland, Washington, United States

    Operations Analyst:• Provided exceptional executive assistance to the company President, ensuring smooth operations and efficient decision-making processes. • Conducted thorough research and analysis on sales and customer activity, leveraging insights to identify growth opportunities and optimize business strategies. • Developed innovative pricing and sales programs, effectively increasing revenue and market share.• Authored comprehensive company policies and procedures manuals.• Successfully handled all Operations Coordinator responsibilities listed below, demonstrating strong organizational and multitasking skills.Operations Coordinator:• Managed inventory control and purchasing, optimizing supply chain efficiency. • Designed and maintained databases, ensuring effective data management. • Provided research and programming support to the IT team. • Developed and managed files using Microsoft Office suite. • Conducted training sessions on Microsoft and custom software usage.Communications Coordinator:• Preformed receptionist, office supply, and project planning duties for the Vice President of Human Resources. • Managed her calendar and incoming mail.• Planned and coordinated all company meetings, offsite training meetings, and company events.Administrative Sales Supervisor:• Oversaw the end-to-end process of recruiting, training, developing, and supervising staff. • Implemented computerized sales and program procedures, enhancing operational efficiency.• Maintained quality control of sales order entry, ensuring accurate and error-free processing.Inventory Control Coordinator:• Developed and maintained computerized inventory control systems, optimizing inventory management.• Managed the purchasing of inventory items, ensuring timely and efficient procurement. • Conducted cycle counting of inventory, ensuring accurate stock counts and inventory accuracy.