Experience

• 

  Connect2 Corporation

  • United States
  • Individual and Family Services
  • 1 - 100 Employee

  • Crisis Navigation Partner®

    • 2019 - Present

    As thought partner, communication strategist, and researcher, empower leaders experiencing personal, professional, or organizational crises to make better-informed decisions, feel reduced stress and isolation, and navigate through difficult circumstances to the best possible outcome. Provide services to some clients through O’Connor Professional Group.

  • MBA Navigator Admissions & Career Communications Strategist

    • Mar 1999 - 2019

    Coached professionals to achieve admission to top MBA programs and fulfilling post-MBA careers. Taught systems, best practices, and communications to empower Brilliance-Based® leadership.

  • Organizational Change Consultant

    • Mar 1999 - 2010

    Developed benchmarking reports on management of diversity and work/family issues. Partnered with recently funded companies to shape culture for outstanding organizational performance. Sold projects to PricewaterhouseCoopers, MIT Sloan School of Management and Hult International Business School. Co-authored regular column for Inc. magazine.Designed Independent Professional Success Series curriculum for Aquent. Facilitated customer service skills training for front-line Amtrak employees. Co-produced award-winning, nationally distributed video on ethics in the job search for Wellesley College Career Center. Wrote proposals. Facilitated focus groups. Designed data collection processes and analyzed data.

• 

  Massachusetts Institute of Technology (MIT)

  • Cambridge, MA

  • Director, Admissions & Career Development, Leaders for Global Operations ...

    • 2004 - 2009
    • Cambridge, MA

    Directed admissions and career development for Leaders for Global Operations, MIT engineering/MBA dual-Master's program. Oversaw all aspects of marketing, admissions operations, applicant evaluation, corporate recruiting, and career advising. Rebranded program from Leaders for Manufacturing,...

• 

  Cambridge Innovation Center (formerly Cambridge...

  • www.cictr.com/

  • Director of People Strategy

    • 1999 - 2001
    • www.cictr.com/

    Contributed to strategic development of business by participating actively on senior management team. Led team of seven to innovate and execute strategies, HR systems and culture for attracting and retaining outstanding employees for all CI companies. Results included popular Employee Referral Pr...

• 

  Nextera (formerly Symmetrix) Consulting Group

  • Associate

    • 1997 - 1999

    Consulted on strategy and technology projects for companies in consumer product, health insurance, electric utility, call center and technical training industries. Led teams to interview clients, analyze documents and processes, and present findings. Developed successful methodology for establi...

• 

  Lotus Development Corporation

  • Cambridge, MA

  • MBA Intern

    • 1996 - 1997
    • Cambridge, MA

    For nine months while attending business school full time, worked as member of Lotus Institute team to develop and bring to market leading-edge distributed learning software and service solutions. Created and taught course on electronic facilitation. Co-authored White Paper on distance learning. ...

• 

  Harvard Business School

  • Boston, MA

  • Research Associate

    • 1991 - 1995
    • Boston, MA

    Interviewed 150 managers and executives in three Fortune 100 companies for Breaking Through: The Making of Minority Executives in Corporate America (Thomas and Gabarro, HBS Press, 2001 recipient of Academy of Management's Terry Book Award for Outstanding Contribution to the Advancement of Man...

• 

  The Forum Corporation

  • Research Associate

    • 1989 - 1990

    Coordinated client organizational change projects: monitored budget and profit margins, staffed and organized project teams, wrote and oversaw production of course materials. Analyzed survey data. Designed and conducted internal customer research.

• 

  AT&T

  • Sales and Technical Support Assistant

    • 1987 - 1989

    Collaborated to achieve more than $1M in sales of high-tech communications products. Designed and implemented order-tracking system resulting in 50% reduction in order-process time. Provided technical support to customers.