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Debra Taylor

Senior Manager, Global Client Technology at Corporate Travel Management (CTM) Group
Intro Book
Customer service and technology expert with 17+ years of experience in call centers and account management.
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Location
New Lothrop, Michigan, United States, US
Skills
  • Customer Service
  • Business Travel
  • Customer Satisfaction
  • Salesforce.Com
  • Crm
  • Show all
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Bio

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Debra Taylor is a seasoned customer service and technology professional with 17+ years of experience in call centers, technical support, and account management. She has expertise in Salesforce.com, CRM, and travel industry systems. Taylor holds a Certificate in Travel and Tourism and a Six Sigma Green Belt certification.

Credentials

  • Six Sigma Green Belt
    Aveta Business Institute
    May, 2016
    - Apr, 2026
  • AeTM
    -
  • GetThere
    -

Experience

  • Corporate Travel Management (CTM) Group
    • United States
    • Senior Manager, Global Client Technology
      • Sep 2023 - Present
      • United States

  • Radius Travel
    • United States
    • Global Configuration Manager
      • Jul 2014 - Sep 2023
      • United States

      Concur Travel System Administration- Support- Implementation New clients Agency conversions- Site AuditsAeTM System AdministrationGDSX/COMPLEAT SupportCETAS SupportCytric

  • BCD Travel
    • System Administrator, Online Technology Solutions
      • Aug 1997 - Jul 2014

      Reservation agentRESX/nuTravel system administrationConcur Travel system administrationGetThere system administrationAeTM system administration

Education

  • Davenport University
    Associates, Marketing
  • 1982 -
    Aero Travel Career Training
    Certificate, Travel and Tourism
  • Chesaning Union High School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Leisure, Travel and Tourism”

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