Experience

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  Tom Thumb Food Stores Inc.

  • Hialeah, Florida, United States

  • Pricebook Manager

    • May 2014 - Present
    • Hialeah, Florida, United States

    * Manage daily tasks, Pricebook integrity, cost exceptions, item and promotional setup, Grocery Wholesaler web portal item maintenance.* Process EDI invoices and item batches. Troubleshoot & resolve import issues.* Provide support for HandHeld Ordering device, PDI/Enterprise, Focal Point, Pricebook, Radiant POS and RCM host, polling, shelf labels* Verbal & Written communication with vendors to ensure information is received in a timely basis and in a standard format.* Manage special projects as directed by owners and executives.* Provide Focal Point & MPulse reporting, create invoices and communicate with vendors to obtain rebates for the company.

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  Bruceton Farm Services

  • WV

  • Helpdesk, Pricebook

    • Jan 2013 - Jan 2014
    • WV

    - Implement Helpdesk. - Provide support: Factor Back Office system, Passport, Ruby/Sapphire remote support, Handheld device - Pricebook support, EDI invoice and item/price file downloads, daily pricebook tasks to maintain pricebook integrity, create S.O.P. - Project management for pricebook area.

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  PrimaMarketing LLC

  • Director Store Support Services

    • Feb 2011 - Dec 2013

    Project Management over divisionFacilitate communication and coordinate technology efforts across the companyManage Pricebook, Licensing, Helpdesk, Retail Automation, I.T. departments.Recommend projects to upper managementTrain, coach and develop staffAsset Management

  • Manager Retail Automation, Pricebook and Licensing

    • Oct 2003 - Feb 2011

    CFT Project LeaderPersonnel ManagerProject Manager: POS to back office, Handhelds, BP Commlinx, CAOTechnical Support: Remote and in fieldDevelop scanning pricebook

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  Kielbros. Oil Co.

  • Consultant

    • Dec 2002 - Jun 2003

    My responsibilities included: - Supv. team of 6 of field and office personnel to complete tasks to prepare the company for scanning rollout: documentation, training program, testing, rollout schedule, Standardization of POS configuration. - Test & Select Helpdesk software application. Complete tasks to start up Helpdesk. - Provide interim support for: VeriFone Ruby, G-Site, Casio POS systems, Store Master Back Office system and communication issues.

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  Dairy Mart World HQ

  • Helpdesk Services Liaison

    • Jan 1993 - Oct 2002

    Supervise internal HelpdeskLiaison between company and: multiple internal depts., external vendors, oursourced Helpdesk.Provided trainingDeveloped and Supported POS systemsProject Management