Experience

• 

  Zehrs Markets

  • St Catharines, Ontario, Canada

  • Customer Service Representative

    • Jul 2005 - Present
    • St Catharines, Ontario, Canada

    Cashier/Customer Service Excellent client relationship skillsResults-driven with an ability to increase checkout efficiency through awareness of company strategies for faster serviceExemplary customer service through detailed knowledge of products and servicesDemonstrates proficiency in cash balancing, and decreasing costs and shift turn-over timesDemonstrating commitment to company by working beyond scheduled hours as need (overtime, staying late)

• 

  Manpower Services

  • Niagara Region

  • Administrative Assistant

    • Aug 2002 - Jul 2005
    • Niagara Region

    Improved work process through thorough knowledge of data entry and filing using Quick Books and ExcelEnsured customer satisfation through application of active listening skillsProven written and oral communication skillsDemonstrated ability to remain self-motivated at all timesAble to manage stress effectivley, resulting in priority management and goal achievement

• 

  Casino Niagara

  • Niagara Falls, Ontario, Canada

  • Cage Cashier

    • Aug 1996 - Sep 2001
    • Niagara Falls, Ontario, Canada

    Experience with Diverse Clientele and staff membersResponsible for handling, balancing and exchanging large sums of moneyBalanced all transactions and responsible for completing all detailed legal documentationsProvided exempliary customer service eperience through anticipating customers needs

• 

  CIBC

  • Niagara Region

  • Bank Teller

    • Apr 1989 - Aug 1996
    • Niagara Region

    Served a diverse set of clients including personal lines, corporate and small business clients Demonstrated excellent listening skills for problem solving and product recommendationsGeneral banking duties including; foreign currency and exchanges, cash balancing and sales provision of visas, travel insurance and a host of other banking products