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Bio

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Deborah Smith is a seasoned administrative professional with 25+ years of experience in customer service, office management, and laboratory support. She has worked in various industries, including retail, healthcare, and hospitality, and has honed her skills in communication, organization, and time management. Throughout her career, Deborah has demonstrated her ability to adapt to new environments and roles, and has consistently delivered high-quality results in fast-paced settings.

Experience

    • Customer Experience Coordinator
      • Aug 2020 - Present

    • Sales Associate
      • Oct 2018 - Aug 2020

    • Executive Assistant
      • Jun 2015 - Dec 2015
      • Laurel, MD

      Prepared proposals and invoices for clients and estimators. Maintained office correspondence via phone, mail, etc. Office supply inventory and restock. Demonstrated knowledge of word processing, Dictaphone style transcription and exceptional communication skills.

  • EXPRESS
    • Plano, TX
    • Sales Associate
      • Jun 2013 - Mar 2014
      • Plano, TX

      Exceptional customer service both in person and over the phone. Processed items for inventory, replenishment and marketing. Executed sale, return, and exchange transactions via point of sale. Pulled items according to customer needs and styling or pick up.

  • Walmart
    • Newnan, GA
    • Pharmacy Associate
      • Jan 2002 - Dec 2006
      • Newnan, GA

      Assisted Pharmacist with filling patient prescriptions in a timely and accurate manner. Processed patient information, resolved insurance conflicts, and courteously explained prescription benefits to pharmacy customers. Effectively and accurately completed administrative reports per store protocol.

  • Random House
    • Westminster, MD
    • Book Packing Associate
      • Jan 1994 - Dec 1994
      • Westminster, MD

      Packed and moved orders for shipping which included labeling, examining, and sealing packages to specifications and removing damaged products.

    • Laboratory Receptionist
      • Jan 1983 - Sep 1984
      • Timonium, MD

      Welcomed visitors in person and over the phone and answered or referred inquiries. Maintained continuity among various hospital teams by accurately documenting and communicating actions, irregularities, and continuing needs. Managed laboratory mailing and microfilm files. Processed employee time cards and customer invoices

    • Laboratory Secretary
      • Jul 1978 - May 1981
      • Baltimore, MD

      Processed and monitored laboratory analysis of patient charts and pre-processed specimens. Managed monthly laboratory expenses and inventory control. Maintained continuity among various hospital teams by accurately documenting and communication actions, irregularities, and continuing needs. Completed administrative duties including transcribing, copying, mailing, and filing documents.

Education

  • Andover High School
    High School Diploma, Academic and Health Occupations

Suggested Services

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Industry Focus. “Administrative Services”

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