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Deborah Ratcliffe profile image

Deborah Ratcliffe

Operations and Cover Manager at Saint Aidan's Church of England High School
Intro Book
Experienced library professional with expertise in academic libraries and information management.
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Location
Greater Preston Area, GB
Languages
  • English Native or bilingual proficiency
Skills
  • Academic Libraries
  • Library Management
  • Information Management
  • Digital Literacy
  • Library Services
  • Show all
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Bio

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Deborah Ratcliffe is a seasoned library professional with 25+ years of experience in academic libraries, library management, and information management. She has worked in various roles, including Operations and Cover Manager, Learning Resource Centre Manager, and Senior Learning Resource Assistant. Deborah holds a Bachelor’s Degree in Information and Library Management from The Manchester Metropolitan University and is a Microsoft Innovative Educator Expert.

Credentials

  • Microsoft Innovative Educator Expert 2021-2022
    Microsoft
    Sep, 2021
    - Apr, 2026

Experience

  • Saint Aidan's Church of England High School
    • Preesall, England, United Kingdom
    • Operations and Cover Manager
      • Sep 2022 - Present
      • Preesall, England, United Kingdom

  • Blackpool and The Fylde College
    • Learning Resource Centre Manager
      • Mar 2008 - Aug 2022

      Responsible for managing the day to day operations of the Learning Resource Centre at University Centre and overseeing the LRC team at our Nautical Centre at Fleetwood. On a daily basis I ensure the smooth running of the service and I line manage teams at University Centre and Fleetwood. Constantly reviewing and expanding our services in an ever increasing Digital world. We support students in person and remotely using conferencing software.

  • University of Central Lancashire
    • Preston, United Kingdom
    • Senior Learning Resource Assistant
      • 1997 - Mar 2008
      • Preston, United Kingdom

      In post as Issue Desk Supervisor at the main Preston campus of UCLAN. This role primarily involvedsupervising a large team of staff who work on the Issue Desk to ensure a high standard of service was maintained for our users. Other duties included staff training, the resolution of user queries, money handling and associated tasks and constantly evaluating and monitoring the service, evolving it as necessary working closely with my line managers.

  • University of Liverpool
    • Liverpool, United Kingdom
    • Library Assistant
      • 1989 - 1997
      • Liverpool, United Kingdom

Education

  • The Manchester Metropolitan University
    Bachelor’s Degree, Information and Library Management

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