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Deborah Berry is a seasoned IT professional with 20+ years of experience in technical support, project management, and leadership. She has a strong background in software documentation, Microsoft Office, and process improvement. Deborah has held various roles, including IT Analyst, Information Technology Specialist, and Call Center Administrator, and has worked with top companies such as Vulcan-Hart and Sabre Systems.

Experience

  • Vulcan-Hart a Division of ITW/FEG
    • Baltimore, Maryland Area
    • IT Analyst
      • Sep 2012 - Present
      • Baltimore, Maryland Area

    • Information Technology Specialist
      • Nov 2007 - Apr 2012

      Desktop Support at United States Naval Academy

    • Call Center Administrator
      • Aug 2007 - Nov 2007

      Administrator of Aspect Software Ensemble Pro Dialer System

    • Call Center Administrator
      • Jun 2003 - Nov 2007

      Administrator of Aspect Software Ensemble Pro Dialer SystemMarch 2004 - January 2005 worked for subsidiary company W&A Recovery Services Corporation.August 2007 company merged w/ 2 other firms to form Axiant, LLC

    • Call Center Administrator
      • Mar 2004 - Jan 2005

      Administrator of Aspect Software Ensemble Pro Dialer System

    • End User Computing Student Technician
      • Sep 1998 - May 2002

Education

  • 1998 - 2002
    Hood College
    Bachelor of Science, Computer Science

Suggested Services

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Industry Focus. “Computer Software”

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