Experience

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  Palm Medical Centers

  • CFL Operations Manager

    • Jun 2022 - Present

    Responsible for supervising healthcare administrators throughout Central Florida. Reviews, analyzes, and evaluates operational workflows. Implements policies and procedures that will improve day-to-day operations, drive cost effective practices and optimize profitability. Improves patient retention and patient satisfaction by identifying areas of improvement and the implementation of action plans. Identifies and executes operational KPIs and drives accountability for achieving performance targets. Hires, coaches and develops administrators to maximize their performance.

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  Tampa Family Health Centers

  • Tampa, Florida, United States

  • Regional Manager

    • Jul 2019 - Jun 2022
    • Tampa, Florida, United States

    Oversight of several multi-practice health centers in the Tampa Bay area. Responsible for driving the company culture, quality metric results and coaching to opportunities that support the mission and values for successful practice operations.

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  Schweiger Dermatology Group

  • Greater New York City Area

  • Regional Manager

    • Mar 2015 - Dec 2016
    • Greater New York City Area

    Oversaw the financial operation for regional offices analyzing expenditures and ensuring all company goals were met.

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  Gartner

  • Greater New York City Area

  • Operations Manager

    • Nov 2011 - Nov 2014
    • Greater New York City Area

    Identified & created tools/systems to help the Research Board efficiently and effectively accomplish tasks by enabled fact-based optimization and operational efficiency with guidance from client research and performance reviews.

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  Take Care Health Employer Solutions

  • Lake Buena Vista, FL

  • Practice Administrator

    • Dec 2009 - Aug 2011
    • Lake Buena Vista, FL

    Management of daily operations, patient satisfaction, customer service and ensured overall improvement of the performance of the medical center.

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  Advanced Dermatology & Cosmetic Surgery

  • Orlando, Florida Area

  • Location Manager

    • Dec 2008 - Dec 2009
    • Orlando, Florida Area

    Responsible for successful implementation of all administrative, clerical and operational functions of the office. Liaison to the community and with area Patient Care Providers to maintain and establish professional relationship, increase revenues to market and promote office.

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  Physician Partners of Greater Orlando

  • Orlando, Florida Area

  • Medicare Risk Adjustment Workflow Supervisor

    • Aug 2007 - Nov 2008
    • Orlando, Florida Area

    -Facilitated workflow, monitor productivity, quality and ensure key deadlines are met in all areas of the company. Supervised end-to-end project management of activities including, but not limited to medical facility coding, billing and scheduling, document processing, data verification, field staff assignments, and client communications.

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  1199 SEIU Employment, Training & Job Security Program

  • Greater New York City Area

  • Training Coordinator

    • 2002 - 2005
    • Greater New York City Area

    -Case-management of the Job Security Fund participants and their training activities-Coordinated training sessions, including orientations, conference meetings and presentations..