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Debbie Turner is a seasoned banking professional with 21 years of experience in retail operations, training, and coaching. She has worked in various roles, including Branch Operations Manager at Cadence Bank and Retail Operations Specialist at BancorpSouth Bank. Debbie has a strong background in customer service, marketing, and employee relations, and has developed training programs for bank staff. Debbie holds a degree in Elementary Education with a minor in Music from Concordia University-Seward and has worked in the banking industry since 1978.

Experience

    • United States
    • Banking
    • 700 & Above Employee
    • Branch Operations Manager
      • Oct 2018 - Present

    • Retail Operations Specialist
      • Oct 2002 - Present

    • Avon Independent Representative - Debbie Turner
      • Jan 2018 - Present
      • Temple, Texas, United States

      I am a nationally recognized Avon Sales Rep & Team Leader. Building my Avon empire with my husband, Steve -- Our Beautiful Adventures.

  • BancorpSouth Bank
    • Central Texas
    • Retail Operations Specialist
      • Jan 2018 - Oct 2022
      • Central Texas

      I am the Retail Operations Specialist for all BancorpSouth branches in Central Texas. While that's a Security Department position, I am actively involved in supporting the operations, training and service at the branches in my region. It's a perfect fit for my outgoing personality and coaching style. I am able to combine my love for teaching (those AHA moments make my day!) and my long banking career to help fellow bankers become their best.

    • Training Officer
      • Apr 2006 - Jan 2018
      • Temple, TX

      Writing training programs including e-learning courses, managing the training process to ensure regulatory compliance, new hire orientation, training & coaching bank staff, compliance training for board of directors, administrator of Intranet and Wiki sites, author & administrator of bank's STAR reward program and wellness program administrator.

    • Operations Officer
      • Oct 2002 - Feb 2006
      • Downtown Temple, TX

      Managed a banking center, opened new accounts, worked a teller window as needed, provided excellent customer service, responsible for budgeting and staffing.

  • Synergy Bank
    • Waco, Texas Area
    • Business Development Officer
      • Sep 2001 - Oct 2002
      • Waco, Texas Area

      Trained bank staff on banking topics. Managed business development program between the bank, insurance agency and mortgage company. Made calls on local businesses to build relationships. Organized community events to develop business for all three corporate entities. Held an insurance license to fully represent the agency's business interests. Worked with bank president on many community projects.

  • Extraco Banks
    • Temple TX area
    • Operations Officer
      • 1988 - 2001
      • Temple TX area

      Managed fast-paced banking center that outgrew its original facility. Worked with vendors on building and finishing of new building. Organized the move into the new facility. Led branch sales force and tellers in prospecting, attaining sales goals, customer service and business development. Had the top producing branch nearly every month at new branch.

    • Operations Officer
      • 1986 - 1988
      • Temple TX area

      Managing a banking center, making small loans, running a teller window and opening accounts as needed.

    • Marketing Assistant
      • 1979 - 1986

      Supported marketing director in administrative functions. Worked with bank's senior citizen group, arranging speakers/programs for monthly meetings and arranging for trips for the group. Provided some support for the HR officer. Wrote the bank's weekly internal newspaper. Wrote the bank's monthly newspaper for the senior citizen group.

    • New Accounts Representative
      • 1978 - 1979

      Opened new accounts, worked in safe deposit area, provided customer service and built customer relationships.

  • Plaza State Bank
    • Des Moines, Iowa Area
    • New Accounts Representative
      • 1976 - 1978
      • Des Moines, Iowa Area

      Opened new accounts, worked safe deposit area when needed, built customer relationships, provided customer service, covered the switchboard when needed, assisted chairman of the board and president/CEO on special projects. Started part-time while in high school. Continued working while attending college until I moved to Texas.

Education

  • 1976 - 1978
    Concordia University-Seward
    Primary Education / Music
  • 1973 - 1976
    Hoover High School

Suggested Services

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Industry Focus. “Banking and Financial Services”

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