Bio
Experience
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Sales Supervisor
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Apr 2009 - Mar 2012
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Marketing Director
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1994 - 2008
Director, Referral Program 2003, 2008 • Drove consistent referral program awareness via promotions, website, call center • Managed marketing plan within budget • Increased referral program penetration within top level of client database • Increased sales from $24M in 2003 to $130M in 2008 • Increased referred passengers from 12% to 22% • Identified and implemented business rule change which increased referred passengers by 57% in 4 years Manager, Group Sales Team, 2001 • Managed 5 group sales representatives, 1 coordinator • Increased Group Sales 27% from 1999 to 2001 • Managed Group Sales marketing plan Supervisor, Group Sales Team, 1999 • Motivated Group Sales reps achieve individual sales goals • Managed inventory flow • Streamlined & developed department reports Coordinator, Group Sales Team, 1996 Sales Representative; Inbound call center, 1994
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Director
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1994 - 2008
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Education
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1994 - 1994Thomas Cook Travel Education
certificate, travel -
1974 - 1975Burdett College
certificate, business administration
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References
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