Experience

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  ProPath, Inc.

  • Career Counselor/Case Manager

    • Jul 2009 - Present

    • Manage a case load of approximately 80-100 clients • Consult with clients, provide guidance and assistance with clarifying their objectives and developing goals for their job search• Work with clients to identify barriers to employment and develop plans to overcome those barriers• Review clients’ resumes, make suggestions for revision, assist them with developing summary statements and accomplishment statements, as well as with making general corrections• Interpret and discuss results of the CareerScope Comprehensive Career Assessment with clients• Help clients determine appropriate training options by researching labor market trends to identify industries or occupations with growth in openings and employment potential• Assist clients with preparation for interviews, including researching companies and conducting mock interviews• Collaborate with outside agencies to provide additional services to clients; refer clients to community partner/agencies/resources as necessary• Maintain contact with clients to determine additional assistance that is required; document all contact and services provided in client case notes• Conduct orientations to provide new clients with information about the services offered at the One-Stop Center; ensure all client questions are answered• Facilitate workshops to groups of up to 15 people, covering topics such as job fair readiness and networking• Attend job fairs throughout Orange County to promote One-Stop Center services• Maintain confidentiality of client files and other sensitive information

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  The Reading & Language Center

  • Consultant/Professional Development Manager

    • Jul 2004 - Jul 2009

    • Supervised and provided guidance to new staff members through mentoring sessions and one-on-one meetings, evaluated employee performance and development on regular intervals• Facilitated team meetings to discuss students’ progress, collaborated with team members to determine best possible teaching methods• Maintained confidentiality of student records • Administered standardized, norm-referenced tests to assess students’ strengths and weaknesses, scored and interpreted results and wrote up the results in a report• Developed educational goals for students based off of their progress and testing results• Wrote reports on students’ progress toward their educational goals• Consulted with parents regarding recommendations for, and progress of, their children• Utilized specialized programs to provide individualized instruction to children ages five through eighteen with learning difficulties• Assisted with creating work schedules for employees, ensured staff coverage in case of illnesses and emergencies