Bio
Credentials
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Gender and Sexuality: Diversity and Inclusion in the Workplace
University of PittsburghMar, 2024- Apr, 2026 -
Google Data Analytics
Google Career CertificatesMar, 2024- Apr, 2026 -
Google Digital Marketing and E-Commerce Professional Certificate
Google Career CertificatesMar, 2024- Apr, 2026 -
Google Project Management Certificate
Google Career CertificatesMar, 2024- Apr, 2026 -
Graphic Design
California Institute of the ArtsMar, 2024- Apr, 2026 -
Leading Diverse Teams & Organizations
University of MichiganMar, 2024- Apr, 2026 -
Learning to Teach Online
UNSWMar, 2024- Apr, 2026 -
Creative Writing
Wesleyan UniversityFeb, 2024- Apr, 2026 -
English in the Multilingual Classroom
British CouncilFeb, 2024- Apr, 2026 -
Human Resource Management: HR for People Managers
University of MinnesotaFeb, 2024- Apr, 2026 -
Leading People and Teams
University of MichiganFeb, 2024- Apr, 2026 -
Career Success
University of California, Irvine - The Paul Merage School of BusinessJan, 2024- Apr, 2026 -
ELL Success in the Content Classroom: Teacher Toolbox Series
Arizona State UniversityJan, 2024- Apr, 2026 -
Essential English for University Success
University of California, Irvine - The Paul Merage School of BusinessJan, 2024- Apr, 2026 -
Foundations of Teaching for Learning
The Commonwealth Education TrustJan, 2024- Apr, 2026 -
Learn English
Tsinghua UniversityJan, 2024- Apr, 2026 -
Learn English: Advanced Academic Speaking and Listening
University of California, Irvine - The Paul Merage School of BusinessJan, 2024- Apr, 2026 -
Learn English: Advanced Grammar and Punctuation
University of California, Irvine - The Paul Merage School of BusinessJan, 2024- Apr, 2026 -
Social Media Marketing
Northwestern UniversityJan, 2024- Apr, 2026 -
Teach English: Intermediate Grammar
University of California, Irvine - The Paul Merage School of BusinessJan, 2024- Apr, 2026 -
Arizona State University TESOL Specialization
Arizona State UniversityDec, 2023- Apr, 2026 -
Building a Business Presence With Facebook Marketing
Coursera Course CertificatesDec, 2023- Apr, 2026 -
Collaborating with G Suite Apps
Coursera Course CertificatesDec, 2023- Apr, 2026 -
Get Interactive: Practical Teaching with Technology
University of LondonDec, 2023- Apr, 2026 -
Google Ads for Beginners
Coursera Course CertificatesDec, 2023- Apr, 2026 -
Improve Your English Communication Skills Specialization
Georgia Institute of TechnologyDec, 2023- Apr, 2026 -
Introduction to Google Docs
Coursera Course CertificatesDec, 2023- Apr, 2026 -
Online Learning Design for Educators Specialization
Macquarie UniversityDec, 2023- Apr, 2026 -
Organic Marketing: Facebook Groups For Small Businesses
Coursera Course CertificatesDec, 2023- Apr, 2026 -
The Pronunciation of American English Specialization
University of California, Irvine - The Paul Merage School of BusinessDec, 2023- Apr, 2026 -
Better Business Writing in English
Georgia Institute of TechnologyNov, 2023- Apr, 2026 -
English Communication for Tech Professionals
Arizona State UniversityNov, 2023- Apr, 2026 -
English for Career Development
University of PennsylvaniaNov, 2023- Apr, 2026 -
English for Teaching Purposes
Universitat Autònoma de BarcelonaNov, 2023- Apr, 2026 -
IELTS Preparation Specialization
University of California, Irvine - The Paul Merage School of BusinessNov, 2023- Apr, 2026 -
Project Management & Other Tools for Career Development Specialization
University of California, Irvine - The Paul Merage School of BusinessNov, 2023- Apr, 2026 -
Successful Negotiation: Essential Strategies and Skills
University of MichiganNov, 2023- Apr, 2026 -
Transmedia Storytelling: Narrative worlds, emerging technologies, and global audiences
UNSWNov, 2023- Apr, 2026 -
Teaching EFL/ESL Reading: A Task Based Approach
University of LondonOct, 2023- Apr, 2026 -
Teaching English as a Foreign Language
Teacher RecordOct, 2023- Apr, 2026 -
TRA40
Teacher RecordOct, 2023- Apr, 2026 -
TRA20
Teacher RecordSep, 2023- Apr, 2026
Experience
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PIE International Education
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Dhaka, Bangladesh
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Course Instructor
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Aug 2022 - Present
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Dhaka, Bangladesh
IELTS and GED Course Instructor and Trainer. Basic English Course Instructor. Study material and content creator.
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Kids Tutorial
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Dhaka, Bangladesh
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Course Coordinator and English Language Teacher
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Jun 2020 - Mar 2022
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Dhaka, Bangladesh
Course Coordinator and English Language Teacher. Occasionally training students and teachers, computer skills.
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Outsource Experts Ltd
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Dhaka, Bangladesh
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Senior Sales Executive
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Apr 2018 - Sep 2019
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Dhaka, Bangladesh
Quick respond to customer enquiry with quality communication over email and live chat Effectively manage large amount of emails Build sustainable relationships of trust through open and interactive email communication Understand customer requirements and expectations for service Follow communication procedures, guidelines and policies Perform any other duties as assigned.In the 15 months I worked in the company I was the top employee for 12 of those months. I received97.8% positive reviews from the clients I handled there.
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Gençerler Group Pty Lt
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Brisbane, Australia
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Assistant General Manager and Admin Support
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Jul 2014 - Dec 2017
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Brisbane, Australia
Client interaction. Answering and making phone calls. Assist and support managers and general managers in liaising with clients. Doing document presentation and scanning. Data entry and document processing and management. Handling complaints and requests. Hiring and training new recruits. Counsel employees.While working with the company, I helped in researching and opening more than 5 branches of thebusiness across the city of Brisbane.
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Istanbul Eats, FNZ Group Pty Ltd
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Brisbane, Australia
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Manager
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May 2014 - Oct 2017
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Brisbane, Australia
Hiring and training new staff and helping them with the local dialect and culture. Keeping in touch with customers making sure they are satisfied with everything. Collating staff invoices and liaising with the company accountant to ensure the paperworks are up to updated on a daily basis.While working here, I helped the company in increasing their branch number from 3 locations to 10,spanning from the city of Brisbane to Gold Coast. I was helping to train new staff to take care of thebusiness while they were on their own.
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Tandoori Street, Carseldine
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Brisbane, Australia
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Temporary General Manager
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Apr 2014 - Jun 2014
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Brisbane, Australia
Preparation of paper works required to open a new business. Hiring an entire team from scratch and training them to run the localised business. Updating the owner and training him how to manage his staff. Ordering of stock and raw materials. Making roosters. Often keeping in touch with customers and keeping a close eye on their feedback andresearching on how to improve the business.I would say this was one my biggest achievements, as this was my first project. I trained the owner torun his first business. The fact that this being my first project, in training an individual how to run abusiness and that the business is still running to this day makes me swell with pride. This achievementwas like a stepping stone to my future jobs and projects and it created a huge impression on my futurerecruiters.
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Sitar Franchise
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Brisbane, Australia
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Front Office Representative and Communications Agent
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Mar 2009 - May 2014
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Brisbane, Australia
Hiring and training office staffs and counselling employees. Answering phone calls and handle requests/complains. Processing cash or credit card statements Shift management. Review sales pattern and projections. Shift positioning and quality control.I was promoted to this position in a matter of weeks, which the other employees claim to be record.It was not easy as I was from IT background, which was totally different to the job that I startedworking at, so I not only had to work hard but had to learn new things on the way.
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Education
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2023 - 2023Georgia Institute of Technology
Improve Your English Communication Skills -
2023 - 2023Macquarie University
Online Learning Design for Educators -
2023 - 2023Arizona State University
TESOL Professional Certificate -
2023 - 2023University of California, Irvine - The Paul Merage School of Business
Project Management and Other Tools for Career Development -
2023 - 2023University of Michigan
Successful Negotiation: Essential Strategy and Skills -
2019 - 2021Institute of Business Administration, University of Dhaka
EMBA -
2020 - 2020University of Southern Queensland
Upskill, Ethical Leadership Path -
2005 - 2009University of Southern Queensland
Bachelors, Information Technology -
2002 - 2004Dinajpur Government College
HSC -
2000 - 2002Dinajpur Zilla School
SSC, Science -
2023 -University of London
Teaching EFL/ESL
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