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Deasia Johnson is a seasoned customer service professional with 10+ years of experience in managing customer relationships and implementing strategies to improve learner performance. She has a strong background in education, having worked as a student mentor and holds a degree in English/Language Arts Teacher Education from Morgan State University.

Experience

    • customer service associate
      • Oct 2013 - Present

    • Student Mentor
      • Aug 2005 - Jun 2008
      • Old Court Middle School

      -helping learners who are under-performing in their subjects-implementing strategies and supporting learners in self-esteem and confidence-building activities-listening to and helping learners resolve a range of issues that are creating limiting their learning-drawing up agreed action plans with learners, outlining the aims of the mentoring, and monitoring their progress-setting up breakfast clubs and after-school clubs as well as running extracurricular activities, such as homework clubs, reading clubs, during lunchtimes or as out-of-school activities-providing group activities such as anger management classes

Education

  • 2013 - 2017
    Morgan State University
    English/Language Arts Teacher Education
  • Morgan State University
    English Language and Literature, General & Creative Writing

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Education Management”

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