I am Deanna Cyran, based in Baltimore, Maryland. I hold a Master of Science in Professional Writing and a Bachelor's degree in Business Administration with a marketing concentration, both from Towson University. With over 7 years of experience in financial aid systems at Loyola University Maryland, I specialize in data analysis, systems management, and compliance with federal regulations. My skills include customer service, marketing, Microsoft Office, training, and event management. I am proficient in conducting statistical analysis and managing complex data systems to enhance operational efficiencies. Additionally, I have experience in financial aid processing from my previous roles at Stratford University and Baltimore International College. I am passionate about leveraging my expertise to support educational institutions and improve student financial assistance processes.