Experience

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  PBC Solutions

  • Canada

  • Document Processor

    • May 2023 - Present
    • Canada

• 

  Maximus Canada

  • Canada
  • Government Administration
  • 400 - 500 Employee

  • Document Processing

    • Mar 2022 - May 2023

  • Customer Service Specialist

    • Dec 2021 - Mar 2022

• 

  Cheques & Balances Bookkeeping Ltd.

  • Victoria, British Columbia, Canada

  • Office Manager/Receptionist

    • Jan 2017 - Sep 2020
    • Victoria, British Columbia, Canada

• 

  Optometrist Clinic

  • Victoria, BC

  • Receptionist/Office Manager

    • Sep 2016 - Dec 2016
    • Victoria, BC

    The office was shut down permanently.

• 

  Willie Dodge Chrysler

  • Victoria BC

  • Front Desk Receptionist

    • Apr 2016 - Jun 2016
    • Victoria BC

• 

  Sidney Natural Foods

  • Sidney, BC

  • Customer Service Representative

    • Apr 2014 - Aug 2014
    • Sidney, BC

    Greeting customers, processing groceries, taking payments, assisting customers with their questions. Locating products and providing information on the products. Dusting and cleaning of store. Organizing of merchandise, and window displays. Providing excellent customer service.

• 

  Thrifty Foods

  • Saanichton, BC

  • Front End Cashier

    • Sep 2011 - Apr 2014
    • Saanichton, BC

    Greeting customers, processing groceries, keeping front end clean, taking payments, answering questions, and providing a wonderful customer experience. Assisting customers locating product and information in the Vitamins and More department as well as stocking shelves.

• 

  Robbins Parking Inc

  • Victoria Airport

  • Customer Service Representative

    • Sep 2010 - Apr 2014
    • Victoria Airport

    Customer service, assisting customers with parking inquiries and paying for their parking. Duties include doing initial cash count, and end of evening cash out. Taking payments for parking, answering questions, replacing receipt paper and assessing machine issues within the parking lots.

• 

  Van-Kam Freightways Ltd.

  • Sidney, BC

  • Inside Sales Representative

    • Oct 2009 - Jul 2010
    • Sidney, BC

    Inside sales making warm calls to companies within Lower Mainland. Use of computer applications, accessing all account information, service sales, filing, dispatching, quotes for service, and answering any questions the customers may have.

• 

  West Corporation

  • Brentwood, BC

  • Call Center Representative

    • Jan 2005 - Sep 2007
    • Brentwood, BC

    Exceptional customer service for business customers of Cingular wireless, and Former AT&T wireless. Duties included using computer applications, sales, device troubleshooting, recognizing system issues, warranty exchange, accessing account details, issuing credits and debits, taking payments, and answering any further inquiries the customer may have.