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Dean Garrod is a seasoned insurance professional with extensive experience in claims management, professional liability, and commercial insurance. He has held senior leadership positions at McLarens and Crawford & Company New Zealand, and has a Master of Business Administration degree from the University of Auckland.

Credentials

  • MBA, ACLA, ANZIIF (Snr Assoc), CIP
    Australasian Institute of Chartreed Loss Adjusters, Australia & New Zealand Institute Of Insurance & Finance

Experience

  • McLarens
    • Auckland, New Zealand
    • Managing Director
      • Oct 2020 - Feb 2024
      • Auckland, New Zealand

  • CNZ Group Ltd
    • Auckland, New Zealand
    • Director
      • Oct 2016 - Oct 2020
      • Auckland, New Zealand

  • Crawford & Company New Zealand
    • Auckland, New Zealand
    • Chief Executive Officer
      • May 2012 - Oct 2020
      • Auckland, New Zealand

      With a diverse background in insurance and a particular expertise in claims management and loss adjusting, this ultimately led to my role as Chief Executive of Crawford & Company New Zealand, a leading national insurance claims services and loss adjusting company. Proud to lead our team of 215 staff across our extensive 25 branches throughout New Zealand – we can also leverage our strong international association with Crawford & Company Global.INNOVATION I am driven by the opportunity to lead sustainable innovation, leveraging technology to enhance our claims services in this rapidly changing industry. Crawford & Company NZ have a proven ability to recognise and respond to current trends in the industry with agile solutions and bespoke technology. LEADERSHIP PHILOSOPHYBeing able to lead our team on the journey to deliver on our company vision, in a values based environment and cultivating a culture of customer focused excellence. In doing so, this enables innovative claims and loss solutions to the New Zealand insurance and associated industries.I WORK WITH:• CEO’s & Senior Executive Teams• Insurance Underwriters & Brokers• Claims Professionals• Self Insured’s & Captives• Senior Case Managers• Risk Managers• Banking & Finance InstitutionsI also work with SUPPLIERS including:• Accountants• Barristers & Solicitors• Builders & Related trades• Building Consultants• Quantity Surveyors• Engineers• Project Managers• Fire & Factual Investigators• Major RetailersI consult with the following INDUSTRY GROUPS:• Building & Construction• Consultancy• Law Firms • Engineering Firms• Local Bodies Our LOSS ADJUSTING & CLAIMS MANAGEMENT SERVICES cover every market segment and puts the customer at the forefront:• Low Value & High Volume Claims• Commercial & SME Claims • Major Claims• Self Insured / Under Deductible• After Hours Services• Online Claims Lodgement Services☏ Call me today on +64 274 424 055 or [email protected]

    • United States
    • Insurance
    • 700 & Above Employee
    • Managing Director
      • Apr 2006 - May 2012

    • Director - McLarens Young New Zealand
      • Apr 2004 - May 2012

Education

  • 2016 - 2017
    University of Auckland
    Master of Business Administration - MBA
  • 2007 -
    The Australasian Institute of Charted Loss Adjusters (ACLA)
    Associate
  • 1999 -
    ANZIIF
    Senior Associate, CIP

Suggested Services

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Industry Focus. “Insurance”

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