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Dawnmarie Ball

Sales System Support Coordinator at Vector Security Networks
Intro Book
Seasoned security professional with 12+ years of experience in CCTV, security management, and customer service.
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Location
Delaware, Ohio, United States, US
Skills
  • Cctv
  • Security
  • Team Building
  • Customer Service
  • Training
  • Show all
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Bio

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Dawnmarie Ball is a seasoned security professional with 12+ years of experience in CCTV, security management, and customer service. She holds a Bachelor of Science degree in Business Administration and Management, with a strong foundation in Microsoft Office applications. With experience in various industries, including MetLife and CT Corporation, Dawnmarie has developed expertise in team building, training, and account management. She is certified in Microsoft Access, Excel, and Word, and has worked in roles such as Sales System Support Coordinator and System Support Specialist.

Credentials

  • Foundations of Business Certificate
    Columbus State Community College
    Mar, 2019
    - Apr, 2026
  • Microsoft Access 2016 Introductory
    MyITLab
    Nov, 2018
    - Apr, 2026
  • Microsoft Excel 2016 Introductory
    MyIT
    Oct, 2018
    - Apr, 2026
  • Microsoft Word 2016 Introductory
    MyITLab
    Oct, 2018
    - Apr, 2026

Experience

  • Vector Security Networks
    • Security and Investigations
    • 1 - 100 Employee
    • Sales System Support Coordinator
      • Nov 2018 - Present

    • System Support Specialist
      • Feb 2018 - Present

  • Vector Security
    • Warrendale, Pennsylvania
    • NAD Sales Support Coordinator
      • Oct 2011 - Present
      • Warrendale, Pennsylvania

  • MetLife
    • Bridgewater, New Jersey
    • Critical Illness Contracts Advisor
      • Aug 2004 - Jul 2006
      • Bridgewater, New Jersey

      • Acted as primary non-sales contact, responsible for MetLife group Critical Illness Insurance customers.• Established and maintained strong relationships with internal departments.• Analyzed and replied to verbal and/or written inquiries from MetLife group customers, consultants and brokers.• Partnered with Implementation Leader/Manager on implementations and installations of new customers.• Created and maintained all plan documents and customer contracts.

  • CT Corporation
    • New York, New York
    • Senior Customer Specialist
      • May 2001 - Aug 2004
      • New York, New York

      • Provided outstanding customer service to our premier clients through verbal and written communication.• Performed inside sales functions and outside sales customer interaction.• Organized and expedited all high level projects.• Managed, built, and maintained client relationships.• Reported on all outstanding projects and assist in the resolution.• Scheduled training for on-site and off-site staff.

Education

  • 2019 - 2021
    Franklin University
    Bachelor of Science - BS, Business Administration and Management, General
  • 2017 - 2019
    Columbus State Community College
    Associate's degree, Business Administration and Management, General
  • 1993 - 1995
    Brookdale Community College
    Liberal Arts and Sciences/Liberal Studies

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Security and Investigations”

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