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Dawn Jelley Rn Chpn is a seasoned healthcare professional with extensive experience in home care, hospice, and healthcare management. She holds certifications in Registered Nursing and Certified Hospice and Palliative Nurse (CHPN). Dawn has worked in various roles, including Home Team Manager, Nurse Case Manager, and Staff Registered Nurse, and has expertise in healthcare information technology, HIPAA, and EMR systems.

Credentials

  • Registered Nurse
    New Hampshire Board of Nursing
    May, 2003
    - Apr, 2026
  • Certified Hospice and Palliative Nurse (CHPN)
    Hospice and Palliative Nurses Association

Experience

  • Curantis Solutions
    • Addison, Texas, United States
    • Product Strategist
      • Aug 2023 - Present
      • Addison, Texas, United States

    • United States
    • Software Development
    • 500 - 600 Employee
    • Interim Home Health and Hospice Product Manager
      • Oct 2022 - Dec 2022

      Covered Home Health and Hospice Product Manager for interim period Q4 2022. Assumed responsibilities including managing team, and communicating to leadership to ensure end of year software on time updates/releases.

    • Senior Solutions Specialist
      • Apr 2021 - Dec 2022

      • Post-Acute Senior Solution Specialist with experience in full depth software demos both on site across the United States and remote. • Participation and presentation at State and National level at education conferences o 2021 National Hospice and Palliative Conferenceo 2021 Hospice and Palliative Federation of Masso 2021 Net Health CONNECT conference• Advanced knowledge of the software solution with ability to apply and tailor to match individual customer scenarios and pain points. • Expert in post-acute care with experience in Hospice, Home Health and Palliative business• Regulatory expert keeping abreast of changes that impact our clients and thereby translating our software solution into matching their business needs. • Ability to manage large audiences, keeping focused, on track and responsive to customer needs. • Excellent multitasking and interpersonal skills• Experience in writing blogs• Collaboration with product and educational content team

    • Clinical Application Demo Specialist
      • Oct 2016 - Apr 2021
      • Wilmington, massachusetts

      • Clinical Application Demo Specialist with experience in full depth software demos both on site across the United States and remote via web connection. • Advanced knowledge of the software solution with ability to apply and tailor to match individual customer scenarios and pain points. • Expert in post-acute care with experience in Hospice, Home Health and Palliative business• Regulatory expert keeping abreast of changes that impact our clients and thereby translating our software solution into matching their business needs. • Ability to manage large audiences, keeping focused, on track and responsive to customer needs. • Excellent multitasking and interpersonal skillsPresentations4. 2019, May 30th Casamba Customer Conference Las Vegasa. Hospice Regulatory Updates, maximizing efficiency and insightsb. Product Update and Roadmap5. 2019, October 30th, Hospice & Palliative Care Federation of Massachusettsa. Daring Leadership6. 2018 November NHPCOa. Focusing on the Patient Experience7. 2018 November Hospice & Palliative Care Federation of Massachusettsa. Keeping the Patient Experience Front and Center8. 2017 October 26, Casamba Customer Conference Las Vegasa. Now, New, Next (product update)b. Documentation for Consistency and Efficiency9. 2014 Hospice & Palliative Care Federation of Massachusettsa. Performance Improvement Hospice Item Set, NQF and Preparing for Public Reportingb. Performance Improvement Recipe for Success10. 2014, September National Hospice and Palliative Care Organizationa. Assessing Now for the Future – How to ensure your hospice will be at and not under the table.

  • HealthWyse
    • Wilmington, Massachusetts
    • Hospice Product Manager
      • Nov 2006 - Oct 2016
      • Wilmington, Massachusetts

      • Hospice Product Manager responsible for the Hospice product roadmap to ensure State and Federal regulatory requirements both State and Federal level with attention to ease of use and end user experience.• Experience in writing specifications, training materials, QA testing, educational webinars and customer support • Attended and presented at State and National Conferences2012- Hospice & Palliative Care Federation of Massachusettsa. Hospice Patients and their Pets b. Veterans Understanding and meeting their unique needsOther presentations1. Creative Tools for Processing and Developmento Poems/cartoons etc.2. Keeping their Stories aliveo Poems/cartoons etc3. Challenge of Changeo Hospice Federation4. The Pet Connectiono NHPCO

  • Seacoast Hospice
    • Exeter, New Hampshire
    • Home Team Manager
      • 2003 - 2006
      • Exeter, New Hampshire

      As the Home Care Manager I was Responsible for day to day operations of 25 hospice clinicians and paraprofessionals caring for patients and their families living in their own homes. Responsibilities included, scheduling, team development, education, employee management and performance improvement. I was also required to work out of two offices and manage my time accordingly. Believing that to lead I needed to understand the work and demands of the clinicians I also visited patients and took on-call shifts, which kept my clinical skills sharpened and my focus on the job and the mission statement of the Agency.

    • Home Team Manager
      • 2001 - 2003

      As the Home Care Manager I was responsible for management, leadership and day to day operations of hospice clinicians caring for patients and their families living in their own homes. Responsibilities included, scheduling, team development, education, employee management and performance improvement for 18 Nurses.

    • Case Manager Pain and Symptom Management Program
      • 1999 - 2001

      This unique program between Hospice Care Inc and Winchester Home Care assisted patients and their families to access Hospice services sooner. In this role I was required to work both under Home Health regulations when caring for Winchester Home Care Patients and Hospice regulations under Hospice Care Inc. The program was truly challenging as I assisting patients and families to navigate the difficult waters of transitioning into end of life care. These challenges were physical, emotional and spiritual or a combination of all three. Responsibilities including managing a mixed caseload, symptom management, documentation and communication.

    • Nurse Case Manager
      • 1994 - 1999

      As a Nurse Case Manager I was responsible for managing and providing care to a caseload of patients and their families who were residing in their own homes. The majority of my patients lived in downtown Boston and therefore had unique inner-city challenges to overcome in addition to their dying needs. As part of a team I was responsible for communicating and coordinating my patient’s care and responsibilities included pain and symptom management, triaging needs, planning a schedule, and being on call to visit and manage patient’s symptoms remotely on off hours. During that time I also assumed a senior nurse role which included being a preceptor to new employees and establishing a fun committee for improved morale and staff support.

  • Saint Elizabeth's Medical Center
    • Brighton, Massachusetts
    • Staff Registered Nurse
      • 1991 - 1994
      • Brighton, Massachusetts

      Staff Nurse on General Medical Floor. Responsibilities included assessment, care and symptom management of assigned patients. Liaising and communicating with other staff including physicians and paraprofessionals. Medication administration ventilator competency, dressing changes amongst other duties.

  • Leeds General Infirmary
    • Leeds, England, United Kingdom
    • Registered Nurse
      • 1988 - 1991
      • Leeds, England, United Kingdom

      Staff Nurse on general medical and peritoneal dialysis floor

Education

  • 1985 - 1988
    Leeds Western School of Nursing
    RN Graduate, Registered Nursing/Registered Nurse
  • 1979 - 1985
    Easingwold School, UK

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Industry Focus. “Health, Wellness and Fitness”

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