Experience

• 

  Prince Waikiki

  • 100 Holomoana Street Honolulu HI 96815

  • Accounts Receivable Clerk

    • Jan 2013 - Present
    • 100 Holomoana Street Honolulu HI 96815

    Process Bi-monthly Corporate, Group & Delay Flight room billings, Process commissions for special events. Process Guest's Ledger refunds & groups overpayment. Process Late Cancellation charges to Wholesale companies. Post Credit Card payments, AR adjustments, and Group Payments, Assist Reservations Department with .COM inquiries on Virtual card posting disputes.Check Daily Banquet Functions charges and process payments to complete event. Assist AR Manager with billing wholesales Meal Coupon Billing and correspond to agents with past dues to collect payments. Interact with Operations Departments -Sales, FB Managers, Banquet Managers & Banquet Captains, Catering Event Coordinators, Front Office Managers, Front Office Assistant Managers. Work with Galaxy, Opera, Savie, Merchant services

• 

  Pacific Beach Corporation

  • Senior Accounting Clerk

    • Jan 1990 - Dec 2012

    Process Travel Agent commissions. Prepare payroll deductions for Manager's Laundry Allowances, Process Hotel Room billings & Food & Beverage billings to Wholesalers. Process delay flight billings to airlines Industry. Balance End of the month AR General Ledger codings, Process hotel refunds to guests from hotel stay to food & beverage restaurant deposit & banquet deposit refunds, set up Banquet billing account, Process relocation billings, post payments, collections to billing agents with short pays, email correspondances, conduct credit meetings, correspond with hotel staff & agents with well understood communication skills

• 

  Pocketbookman

  • Sales

    • Mar 1992 - Aug 1995

    Sell luggages, purses, wallets, pens. Straighten area by wiping down shelves & re decorate the displays, customer service with aloha &I knowledge, good rapport with co-workers & customers

• 

  Town & Country Surf Shop

  • Sales

    • Jun 1985 - Apr 1990

    Sell Surfboards, surf accessories, surf clothings, stickers, slippers, wallets, surfboard wax, bathing suits, towels and suntan lotion. Good rapport with co-workers &I customer services

• 

  Pagoda Hotel

  • 1525 Rycroft Street

  • Front of Office Supervisor

    • Jul 1988 - Jan 1990
    • 1525 Rycroft Street

    Supervise 20 people. Handle Front Office operations. Scheduling Front Office Staff. Evaluate Subordinates -Raises, Merits or Terminate, Handle Cash, Report to Front Office Manager & General Manager with concerns & issues of Front Office, Work closely with Accounting Manager & Pagoda Hotel Accounts Receivable clerk for Group & Wholesale Billing, Received full support from Housekeeping and Security Department, accommodated Guest Complaints & Special Requests,