Experience

• 

  New England Vacation Rentals

  • United States
  • Hospitality
  • 1 - 100 Employee

  • General Manager

    • Jan 2023 - Present

  • Operations Administrator

    • Nov 2018 - Present

• 

  HomeWatch Companies, Inc.

  • Brewster, Massachusetts

  • Operations Manager

    • Sep 2015 - Oct 2018
    • Brewster, Massachusetts

• 

  Fire & Ice

  • Columbia, MD

  • Sales Associate, Key Holder

    • Nov 2014 - Jul 2015
    • Columbia, MD

    Ensure that each customer receives outstanding service by providing a friendly environment, which includes acknowledging every customer, cultivating solid product knowledge and all other aspects of customer service. Maintain an awareness of all promotions and advertisements. Assist in merchandising, display maintenance and housekeeping. Meet monthly sales goals for this unique jewelry and gift store.

• 

  CBS Outernet (formerly SignStorey)

  • Fairfield, CT

  • Manager, Sales Operations

    • 2005 - 2010
    • Fairfield, CT

    Manage sales process including proposal and contract generation, guidance on pricing and research and production capabilities/costs, inventory availabilities, process all internal paperwork. Manage trafficking for all digital networks working with clients to ensure receipt of assets, act as liaison between programming and operations, maintain status reports and conduct weekly meetings with other department heads to coordinate and track all programs. Compile and analyze front-end performance reports to ensure accuracy and back-end compliance reports for completed programs determining shortfall make-good requirements, if any.

• 

  iVillage Parenting Network (formerly Lamaze Publishing)

  • Darien, CT

  • Client Services Manager

    • Aug 1998 - May 2005
    • Darien, CT

    Coordinate all facets of multi-million dollar custom publication business, working closely with high level marketing personnel at Wal-Mart and executives at top infant merchandise companies. Liaison between Senior Vice President of Sales and clients, acting as an overall conduit of information between both, delivering superior customer service by developing and maintaining excellent relationships. Responsible for ensuring program elements were received and executed, adhering to production schedule and client deadlines. Responsible for planning annual off-site sales meeting including site procurement, coordination of agenda, materials, speakers and team building activities.

• 

  NewsAmerica Marketing (formerly ACTMEDIA)

  • Norwalk, CT

  • Executive Assistant, New Ventures

    • Apr 1995 - Aug 1998
    • Norwalk, CT

    Provide secretarial and administrative support for three top level executives. Compile information for monthly competitive report used by sales and marketing. Special project work such as management and reconciliation of multi-million dollar budget including preparation of all check requests and purchase requisitions. Administer company-wide new idea incentive program, Skunkworks.