Experience

• 

  Target Insurance Solutions

  • Auckland, New Zealand

  • Franchise Sales & Relationships Manager

    • Jun 2012 - Present
    • Auckland, New Zealand

    Joint Role with Rothbury Insurance Brokers

• 

  Rothbury Insurance Brokers

  • Auckland, New Zealand

  • Franchise Sales & Relationship Manager

    • Jan 2008 - Present
    • Auckland, New Zealand

    Joint Role with Target Insurance

• 

  Axiom Risk & Insurance Management Ltd

  • Claims Team Leader

    • Feb 2007 - Nov 2007

    Responsibilities included Day to day management of team of 5  Manage productivity of team to meet targets and KPI’s Ongoing training of staff Assist other teams with workloads Participate in monthly management meetings Oversee claims for 3 major broking firms Liaise with other teams and admin to keep on top of workflows

  • Claims Handler/ 2IC

    • Oct 2005 - Feb 2007

    Claims Handler 2IC October 2006 to February 2007Responsibilities included As below Assist Team Leader with Stats and meetings Move work within team to keep within KPI’s Assist team members with difficult claims Handle broker queries for more difficult claims Look after Dealers block claimsClaims Handler October 2005 to Oct 2006Responsibilities included Process claims on Ontuit computer system Keep own work loads within KPI timeframes Manage claims with brokers, clients, assessors and investigators Assist other teams with workloads

• 

  Mainland Poultry Ltd

  • Auckland, New Zealand

  • Office Administrator

    • 2002 - 2005
    • Auckland, New Zealand

• 

  IAG

  • Pukekohe, New Zealand

  • Account Manager

    • 1997 - 2002
    • Pukekohe, New Zealand

• 

  NZI

  • Pukekohe, New Zealand

  • Claims Handler

    • 1993 - 1997
    • Pukekohe, New Zealand

• 

  NZI Insurance Ltd

  • Tauranga

  • Administration Supervisor/Processing Officer

    • 1987 - 1993
    • Tauranga