Bio
Credentials
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Adult CPR/AED
ProTrainingsDec, 2022- Apr, 2026 -
Health Insurance Portability and Accountability Act (HIPAA)
ProTrainingsDec, 2022- Apr, 2026 -
Hazard Communication (Right-To-Know)
ProTrainingsOct, 2022- Apr, 2026 -
Healthcare Bloodborne Pathogens
ProTrainingsSep, 2022- Apr, 2026 -
Workplace Ergonomics for Safely Lifting and Moving Objects
ProTrainingsSep, 2022- Apr, 2026 -
New Jersey Pharmacy Technician License
New Jersey Board of PharmacyJul, 2018- Apr, 2026 -
National Pharmacy Technicion Certification
NHA ResourcesMar, 2017- Apr, 2026 -
Maryland Pharmacy Technician License
Maryland Board of PharmacyOct, 2016- Apr, 2026
Experience
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Baltimore Ravens
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Baltimore, Maryland, United States
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Guest Service Ambassador
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Jul 2023 - Present
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Baltimore, Maryland, United States
Create a welcoming environment and seek out special Ravens moments for all guests attending events at M&T Bank Stadium.Assist stadium partners when needed or as applicable; service recovery.Respond to guest inquiries, suggestions and complaints during an event (i.e. ticketing issues).Be available to help guests with directions, event information, and stadium information. Ability to retain an extensive knowledge of M&T Bank Stadium and the surrounding parking lots and tailgate areas.Assist with our Designated Driver program, First Game Certificate distribution and any other guest offerings at event.Monitor guests for Fan Code of Conduct compliance.Monitor our ADA seating locations - making sure correct fans are in seats and assist guests as neededAssist with wheelchair transports to and from seats.Assist guests with mobile ordering
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United States
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Pharmaceutical Manufacturing
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1 - 100 Employee
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Patient Care Liaison Manager
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Aug 2019 - Sep 2023
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Patient Care Liasion Manager
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Aug 2019 - Sep 2023
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Shields Health Solutions
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New Jersey
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Oncology Specialty Pharmacy Liaison
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Mar 2018 - Oct 2018
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New Jersey
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BioScrip, Inc.
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Audubon, Pennsylvania
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PSR
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Aug 2017 - Mar 2018
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Audubon, Pennsylvania
Pharmacy Customer Service Representative
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Mercy Medical Center, Baltimore, MD
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Baltimore, Maryland Area
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IV Pharmacy Coordinator
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May 2013 - Nov 2017
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Baltimore, Maryland Area
Wrote policy and procedures for the daily productivity of the IV pharmacy.Compounded medication along with deliveriesRotated in the chemo infusion and anticoagulation clinicsRefilled the Pyxis machinePurchased medication and supplies for the pharmacy.
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BioScrip, Inc.
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Baltimore, Maryland Area
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PSR
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Oct 2016 - Mar 2017
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Baltimore, Maryland Area
Processed new prescriptionsRefilled prescriptions for home deliveryAdmitted and discharged patients.Ordered medication and supplies for the branchDid inventory control once a monthPicked supplies for deliveryCoordinated deliveries with UPS, FedEx and courier servicesDid data entry and collected lab results.
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Equinox Healthcare
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Ellicott City, Maryland
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Lyme and IVIG Coordinator
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Oct 2012 - May 2013
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Ellicott City, Maryland
Refilled current prescriptionsProcessed new prescriptionsAdmitted and discharge patientsSet up nursing visitsScheduled PICC line and Port a cath placementsProcessed supply requestHeld daily meetings in regards to Lyme and IVIG patients
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Remedi SeniorCare Pharmacy
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Baltimore, Maryland Area
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PSR
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Feb 2007 - Oct 2012
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Baltimore, Maryland Area
Processed new prescriptionsRefilled current prescriptionsAdmitted and discharged patientsCompounded IV antibiotics, TPN and Pain managementScheduled deliveriesPick packed IV medication and supplies for deliveryMed dispense (Pyxis) billingRecipient of numerous quarterly perfect attendance bonuses
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Mercy Medical Center, Baltimore, MD
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Baltimore, Maryland Area
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Pharmacy Technician
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Jan 2001 - Mar 2010
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Baltimore, Maryland Area
Compounded TPN and PPNDispensed and delivered narcoticsCompounded and dispensed chemotherapySilver McCauley Awards (May 2001 and February 2003)
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SINAI HOSPITAL OF BALTIMORE
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Baltimore, Maryland Area
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Certified Pharmacy Technician III
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Jun 2003 - Jun 2004
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Baltimore, Maryland Area
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Express Scripts
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Baltimore, Maryland Area
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Infusion Pharmacy Technician
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Jan 1999 - Jun 2000
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Baltimore, Maryland Area
Trained other employeesDispatched deliveriesCompounded chemotherapyReceived an award in 2000 for teamwork and work dedication
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Liberty Medical Center
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Baltimore, Maryland Area
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Certified Pharmacy Technician
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Jul 1996 - Sep 1999
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Baltimore, Maryland Area
Received appreciation of service award in 1997Filled and delivered IV and PO medication to different unitsBilling
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Education
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2021 - 2023National University
Master's degree, Organizational Leadership -
2001 - 2005Coppin State University
Bachelor's degree, Chemistry -
1995 - 1997Temple University
none, Chemistry
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