Experience

• 

  Focuslight Technologies Inc.

  • Santa Barbara, California, Stati Uniti d'America

  • Sales Manager - Americas

    • Jan 2024 - Present
    • Santa Barbara, California, Stati Uniti d'America

    - Key Account Management: Provide leadership in developing strategic relationships with key accounts. Understand their needs and align the sales team's efforts to deliver customized solutions and exceptional service. Increase number of customers. Grow business with existing accounts. - Customer Retention: Establish and maintain a robust customer retention strategy. This includes regular follow-up, customer satisfaction surveys, and initiatives to increase customer value and loyalty. Analyze feedback to make improvements and identify up-sell and cross-sell opportunities. - Sales Forecasting: Support the Sales Manager in predicting future sales based on historical data and market analysis. Continually refine and update to reflect current market conditions and insights. - Sales Budgeting: Support the Sales manager in setting and monitoring financial sales targets for specific time periods (e.g. financial year).

• 

  SUSS MicroTec

  • Corona, California, Stati Uniti d'America

  • Product Specialist - MicroOptics

    • May 2021 - Present
    • Corona, California, Stati Uniti d'America

• 

  SUSS MicroOptics

  • Santa Barbara, California, Stati Uniti d'America

  • Key Account Manager - North America

    • Nov 2023 - Jan 2024
    • Santa Barbara, California, Stati Uniti d'America

    - Key Account Management: Provide leadership in developing strategic relationships with key accounts. Understand their needs and align the sales team's efforts to deliver customized solutions and exceptional service. Increase number of customers. Grow business with existing accounts. - Customer Retention: Establish and maintain a robust customer retention strategy. This includes regular follow-up, customer satisfaction surveys, and initiatives to increase customer value and loyalty. Analyze feedback to make improvements and identify up-sell and cross-sell opportunities. - Sales Forecasting: Support the Sales Manager in predicting future sales based on historical data and market analysis. Continually refine and update to reflect current market conditions and insights. - Sales Budgeting: Support the Sales manager in setting and monitoring financial sales targets for specific time periods (e.g. financial year).

• 

  SUSS MicroOptics

  • Hauterive

  • Area Sales Manager North America

    • Jun 2018 - May 2021
    • Hauterive

    RESPONSIBILITIES- Answering all product-related questions in a polite manner and addressing queries promptly- Planning and assisting with new product releases and events.- Collaborating with business and engineering teams.- Scheduling training sessions and attending meetings as required.- Identify new sales opportunities within existing accounts and for new customers- Support other sales staff at SMO/SMT as appropriate, in particular ensure smooth collaboration between sales engineers in North America and the various teams in Switzerland and Germany- Making helpful product recommendations and suggestions to increase revenue.ASSIGNMENTS- Establish customers' needs and demonstrate benefits of SMO/SMT products to them; this involves providing technical details and explanations- Carry out formal presentations of products - Develop and update knowledge of SMO and SMT products - Arrange a schedule of visits by making appointments with major (potential) customers and travel internationally regularly- Complete required training and development objectives within the assigned time frame - Lead demand-generating marketing activities in North America for Micro-optics and Imprint- Collaborate with other sales staff at SMO and SMT to determine the best methods of promoting products- support the preparation of product displays, tech sheets and briefs- Take the lead for assigned yearly goals, and support goals assigned to other sales staff

• 

  Compar AG - vision systems & robotics

  • Pfäffikon.SZ

  • Sales Engineer

    • Mar 2016 - Apr 2018
    • Pfäffikon.SZ

• 

  Opto Engineering

  • Italy
  • Automation Machinery Manufacturing
  • 1 - 100 Employee

  • Area Manager - West Europe

    • Jan 2012 - Nov 2015

  • Sales Engineer - US and West Europe

    • Dec 2010 - Jan 2012

    Responsible for solicitation, management, and expansion of company’s sales in designated geographic territory. Support and initiate business development and growth activities with prospective and existing accounts: Direct accounts Distributors OEMs Responsible for utilizing company-sponsored CRM program.Entering and following up on leadsRepresent the company at trade shows and industry events to network and support existing distributor networkIn conjunction with the marketing department, communicate Sales / Marketing Support tools such as new product introductions, promotional opportunities and marketing promotions.

• 

  Gonzagarredi Soc. Coop.

  • Mantova

  • Buyer

    • 2008 - 2010
    • Mantova