Experience

• 

  Alight Solutions

  • Systems Analyst

• 

  Alight Solutions

  • Systems Analyst

    • Oct 2021 - Present

• 

  Aon

  • United Kingdom
  • Financial Services
  • 700 & Above Employee

  • Systems Analyst

    • Mar 2019 - Oct 2021

    Responsible for the conversion of client and carrier requirements into analysis artifacts and the design of test plans. Delivers clear analysis, test plans, and standard operating procedures which accurately reflect the technical capacities of the system and address the requirements of the client and carriers. Also responsible for coordinating and coaching other team members (i.e., Configuration Specialists) on system configuration and test execution of the technology platform. This can include a new client/carrier implementation, an extension of services for a client, a product expansion for a carrier or an enhancement of current services.

  • Health and Benefits Program Analyst

    • Aug 2018 - Mar 2019

    Collaborate and support the U.S. Broking extended leadership team to evaluate and enhance processes to ensure effectiveness of U.S. Broking operation• Responsible for high caliber RFP delivery on multiple Health products, Life/Disability, Dental, Vision and Stop Loss insurance, while ensuring successful project management and data control of all marketing deliverables. This includes collecting, reconciling and analyzing data to manage and support the broking delivery process• Knowledge of Greater Insight, a web-based Global Benefits Management Platform, to create and organize RFP data for panel carrier bid submission• Subject Matter Expert for Greater Insight functionalities including RFP extract builds, posting carrier questions, analyzing reports, workflow tasks and audit reporting• Identified and resolved inconsistencies with data based on the product check list aligned with each product• Peer reviewed the client marketing deliverable to ensure the plans have been built completely based on the strategy forms and benefit summaries provided• Mentor and trained specialists through product focused sessions and peer review feedback• Serve as liaison between carriers and client team to answer any plan related questions• Evaluated the Health & Benefit plan designs and costs relative to various measures and benchmarks reported to clients• Contributed to the financial success of the department through the continuous education on core products, while nurturing relationships with Specialists, Project Managers, Offshore Resources, Insurance Carriers and Client Team

  • Health and Benefits Account Specialist

    • Jun 2013 - Jul 2018

    Aon plc (NYSE:AON) is the leading global provider of risk management, insurance and reinsurance brokerage, and human resources solutions and outsourcing services. Through its more than 65,000 colleagues worldwide, Aon unites to empower results for clients in over 120 countries via innovative and effective risk and people solutions and through industry-leading global resources and technical expertise. Aon has been named repeatedly as the world’s best broker, best insurance intermediary, reinsurance intermediary, captives manager and best employee benefits consulting firm by multiple industry sources.• Managed Renewal and RFP projects within the U.S. Broking team for Life, Disability, Dental, Vision, and Medical Stop-Loss product lines• Contributed to client deliverables by gathering data and generating summary reports/charts to provide a comprehensive analysis of the marketing results• Built RFPs through Greater Insight, collecting, analyzing, and preparing data for release to designated insurance carriers• Responsible for managing and processing client sent data.• Assisted with creating and revising Standard Operating Procedures.