Experience

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  Impact Lighting & Production

  • San Francisco Bay Area

  • Account Manager

    • Jul 2015 - Present
    • San Francisco Bay Area

    Sells consultatively and makes recommendations to prospects and clients of the various solutions the company offersEnsure client is in the loop with all phases of the campaign Provide prospect/customer with price quotations and insure there is a full understanding of the parameters regarding such programs.Make sure deadlines are metUnderstands Clients vision, through thoughtful questions and proposed correct budget needsMaintain contact with all clients to ensure high levels of client satisfaction. Receives and resolves customer complaints and problems in a timely mannerMaintains accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities

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  Encore Event Technologies

  • Hyatt Regency Embarcadero

  • Manager of Event Operations

    • Aug 2013 - Jun 2015
    • Hyatt Regency Embarcadero

    Ensure the highest standards of service to the client while maintaining EventTechnology operations efficiency, intradepartmental communication, and a cohesive relationship with other departmentsSchedule staff members to ensure appropriate business levels will be accommodated. Plan and direct the work of the on-site techniciansMaintain, order, and transfer equipment between other hotels and vendorsConsult sales managers during the sales process with technical solutions to client’s requests

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  I.A.T.S.E. LOCAL 16

  • San Francisco Bay Area

  • Audio/Video and Multisource Technician

    • May 2012 - Aug 2013
    • San Francisco Bay Area

    Responsible for assembling and networking computer systems, audio systems, televisions, projectors, telephones, and internet linesPerform system checks and troubleshooting audio and video equipmentMix and record audio and video equipment to client specifications

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  DataCenterDynamics

  • San Francisco Bay Area

  • Attendee Sales Executive

    • Jan 2012 - May 2012
    • San Francisco Bay Area

    Identified prospect clientsGenerated leads, initiated discussions with potential clientsBuilt an achievable pipeline with given targets.Built relationship with prospects and clients.Following up and Closing deals within the required time frame.

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  Swank Audio Visuals

  • Director of Audio Visual, Sir Francis Drake Hotel

    • Sep 2010 - Dec 2011

    Oversaw all audio visual requirements for a full service hotel mainly for business conferences, meetings, and social eventsScheduled all audio visual technicians and coordinators according to business demands and equipment needs in accordance to client ordersNegotiated and sell competitive pricing with clients and outside vendorsDeveloped annual operations budget and revenue forecasts

  • Assistant Director of Audio Visual, Hotel Nikko

    • Nov 2008 - Sep 2010

    Assisted the Director in day to day operations in preparation for hotel eventsMaintained, ordered, and transferred equipment between other hotels and vendorsProvided solutions for equipment used throughout meetings and events

  • Coordinator, Marriott Marquis Hotel

    • Aug 2005 - Nov 2008

    Assembled, operated, and repaired equipment used to enhance live events, such as microphones, video recorders, projectors, lighting, and sound mixing equipmentRecorded meetings and presentations with video cameras, operated spotlights, adjusted amplifiers, coordinated graphics used in displaysProvided technical support for teleconferences, webinars and learning classes Edited, copied, and stored videotapes, DVDs, power point presentations for speakers and presenters