Bio
Experience
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United Kingdom
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Financial Services
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200 - 300 Employee
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Senior IT Operations Engineer at Confused.com
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Jun 2018 - Present
In early 2022 my Senior IT Ops Engineer role was dedicated to the CMS team (where I have had most prior experience), and there, I support monitoring and implemention of releases, help develop new tools and processes to support the CMS team (site crawling, task automation, performance monitoring (CMS load performance, SEO, crawl analysis)).
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Junior IT Operations Engineer
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Oct 2018 - Jan 2023
As a junior IT Ops engineer, I built synthetic monitoring solutions for our www and product user journeys, helped in the implementation of new estate technology at the edge (load balancers, firewalls etc.), and gained experience in monitoring and troubleshooting multiple domains, sites and customer processes.
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Web Production Executive
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Jan 2016 - Oct 2018
CMS management and administration - my team trained new CMS users, implemented major product/marketing launches on CMS and worked closely with SEO and OPS to optimise www site performance
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SEO Executive
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Nov 2014 - Jan 2016
Owner of car insurance product and landing pages for SEO.Lead on tech SEO work, with focus on improving site health and performance.Lead on backlinks profile health, monitoring and clean-up.
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Digital Marketing Assistant
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Jan 2013 - Nov 2014
Started out in Confused.com as an SEO Assistant where my skills and expertise developed.
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Admiral Group plc
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Swansea, United Kingdom
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Claims ABI Corrospondant
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Aug 2011 - Jan 2013
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Swansea, United Kingdom
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Education
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2019 - 2025The Open University
Bachelor of Science - BS, Information Technology -
2008 - 2011Swansea University
Bachelor of Arts (BA), English Language and Literature, General
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