Experience

• 

  Vmoves Fleet Solutions

  • United Kingdom
  • Transportation, Logistics, Supply Chain and Storage
  • 1 - 100 Employee

  • Director Of Operations

    • Jul 2019 - Present

  • General Manager

    • Jun 2016 - Jul 2019

  • Operations Manager

    • Sep 2013 - Jun 2016

    Responsible for the full 360 degree management of the Fleet Car department within the business, focusing maximising profitability throughout our network of client and Inspectors nationwide.Through coaching and mentoring the team, we focus on all areas of the operations process as well as a strong involvement in the sales function.Within this roles, I am constantly learning new processes and have achieved great results since starting in this role.From sales, planning, back office systems, disciplinaries & grievances, through to co-ordinating the schedule for individual teams throughout the UK.

  • Business Systems & Customer Support Manager

    • Dec 2010 - Sep 2013

    Reporting to both the Group Managing Director and Operations Manager, I was responsible for managing a small team of customer & driver support co-ordinators.Through leading projects within the business, I ensured processes were compliant and brought new ways of working to the company.Within this role, I took full responsibility for the management of the internal and external system & telecoms support, whilst reporting my findings back to the senior board through the creation of vision documents.

  • Business Systems Support & Sales Development

    • Nov 2005 - Dec 2010

    Reporting directly to the management team, I was responsible for many aspects of the business in both systems and sales.Provided internal and external systems support on both an in house MS DOS based system and web based systems. Through this I developed specific quality checks to ensure systems are working correctly both internally and for external clients.Along with the systems, I was also responsible for the development and sales growth from existing customers with the aim of receiving all available work from each customer. Through regular customer interaction in order to provide forecast information and feedback on customer requirements.