Experience

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  Threat Tec

  • Fort Leavenworth

  • Knowledge Manager

    • Feb 2016 - Present
    • Fort Leavenworth

    • Identify and document client requirements, make recommendations on the benefits of Knowledge Management (KM), • Provide expert advice regarding IKM principles, processes, enabling tools, and technologies. Structure the command’s information in a meaningful way to easily store and retrieve pertinent content to support decision-making and efficiently increase performance. Identify and critically assess the value of knowledge management within and identify tools and technologies to effectively support KM processes, within and between organizations. Conduct risk assessments, educate and instruct personnel, and facilitate the change required to facilitate adoption of KM principles and practices across the command into the end user’s day-to-day operations. Update the knowledge taxonomy and continue the practice of having the information available to users within 4 user interaction 'clicks” or less and facilitate the development of smart, consolidated, and aligned KM solutions within and across the command to provide problem resolution and mission oriented client technical interface. Serve as an expert associated with trouble shooting content, processes, and procedures within enterprise Web portal applications.

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  Apex Systems

  • Kansas City, Missouri Area

  • Senior Site Training Coordinator/ Knowledge Manager

    • Dec 2014 - Feb 2016
    • Kansas City, Missouri Area

    • Responsible for communicating the mission and new hire training of call center personnel. Responsible for the quality of training in and for the transparency of all actions of the training team. • Ensured knowledge transfer, team building, coordinated, planned, and management of the team.• Managed training agenda designed training documents and presentation material• Develop train and plan training events that support the organization• Encourage and foster a knowledge-sharing environment.•Facilitate understanding of information resources, and how they are incorporated into Customer work processes.• Enable knowledge management community to package information content as new, re-usable, and sharable resources.• Maintain a consistent and effective method for Knowledge Base Article administration and management.• Preserve and provide an electronic access to all Knowledge Management (KM) files and historical files.• Harness both explicit and tacit information and processes.• Support activities associated with the development, design and delivery of desktop/technical training for end users, primarily consisting of sessions on access management and provisioning applications and Microsoft products, including SharePoint. • Conduct virtual and in-person training sessions for audiences of varying sizes. This includes targeted desk side, virtual and classroom training. • Monitor participant progress and performance, which may include conducting evaluations, administering assessment tools, and soliciting feedback from participants and others to update, revise and improve course content, delivery methods and overall training program effectiveness.• Develop, revise and maintain instructional materials, resources and training programs to meet business needs. • Plan and implement virtual training aids, including computer-based training. • Provide active assistance with various training activities, including development of training.

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  Parsons Corporation

  • Fort Leavenworth Kansas

  • Site Leader

    • May 2014 - Dec 2014
    • Fort Leavenworth Kansas

    Supporting the Training Support System (TSS) Contract, Army Low Overhead Training Toolkit (ALOTT) Technical Support Operations in the Command General Staff College at Fort Leavenworth.• Coordinate with the On-Site Contracting Officer Representative/Government Point of Contact. • Train, supervise and seek to enhance the technical proficiencies of CGSC students assigned to team.• Operation of the ALOTT applications and operation of the supporting network backbone.• Operation of the Distributed Interactive Simulation (DIS) component. • Provide support for the overall ALOTT exercise preparation and execution.• Ensures unit database build support and terrain support for ALOTT applications occurs before exercise.• Provided support to other simulations, on an ad-hoc basis, as required by the client.• Serves as a systems administrator or network administrator as required by TCM ITE.• Develops and provides, Exercise Support Schedules, Inventory of for each supported exercise/event as required by the client. • Develops and provides:  Briefing and presentation Exercise Support Schedules Inventory of Student Guides, Take Home Package Provided to Training Audience Exercise Technical Summary Report  Developed and design classroom training documents based on the army training model for each supported exercise/event as required by the client.

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  Advancia Corporation ,EMS, CSC, Triple I Consulting

  • Fort Leavenworth Kansas

  • Sr Military Analyst

    • Aug 2004 - Oct 2013
    • Fort Leavenworth Kansas

    • Provided consulting to leadership in training units and organizations in planning, creating, integrating, organizing, managing, transferring and assessing organizational knowledge and systems used to improve individual, team and unit performance• Facilitated virtual system-level discussions, and analyzed data, utilizing social networks for the United States Army• Lead a Team of 8 associates who resides across the United States Identifying lessons learned and best practices for the US Army• Certified Knowledge Manager (CKMP) Delivered knowledge management platform that is implemented across Operations Provided one central location to store knowledge Built and maintain a process library, which includes: Process Documentation and Process Flows• Experienced in the design and delivery of e-based learning.

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  US ARMY RESERVE

  • Fort Leavenworth KS

  • Lieutenant Colonel/Command and General Staff College Instructor

    • Jan 2003 - Apr 2006
    • Fort Leavenworth KS

    • Prepared training programs, supported and trained 12-16 Field Grade Officers to develop tactical and technical proficiency using the adult learning model• Coach mentored students in the classroom environment • Taught programs of instruction incorporating the Experiential Learning Model for Senior Staff Officers at the corps and division levels• Reviewed and recommended improvements to programs of instruction

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  Northrop Grumman

  • Fort Leavenworth KS

  • Analyst

    • Apr 1998 - Aug 2004
    • Fort Leavenworth KS

    • Lead personnel supporting the World Class Opposing Forces of the Mission Command Program• Planned coordination and execution and support to Division/Corps Warfighters• Organized preparation of appropriate plans, orders, annexes, database and training materials necessary to conduct Warfighters annually• Trained employees to perform required tasks to operate the simulation in support of training events• Supervised quality control with a direct impact on the product to the customer

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  Kansas Army National Guard

  • Kansas City, Missouri Area

  • Director of Operations

    • Mar 1998 - Jan 2003
    • Kansas City, Missouri Area

    • Operations Officer of a 5000+ Infantry Division comprised of infantry, anti-armor, and field artillery elements• Maintained a high degree of deployment readiness to ensure the capability to alert, assemble, and deploy anywhere in the world in support of contingency mission• Established short and long range training plans and acquired necessary resources to include ammunition, land, trained, prepared and deploys the Division for combat• Published timely and accurate operational plans and orders that accomplish both the mission and commander’s intent