Experience

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  Barclays Private Bank

  • Knutsford, England, United Kingdom

  • Programme Director | Private Bank Operations

    • Mar 2021 - Apr 2024
    • Knutsford, England, United Kingdom

    Programme Director within Barclays Private Bank to optimise operational processes, take out cost, build additional capacity, improve straight through processing and reduce risk. Reporting to CIO and Ops MD, with objectives to establish a business case, mobilise Ops business change team and build a portfolio of initiatives over the life of the programme, included: Business change, location strategy, asset migration and multiple agile development releases.• Increased Straight Through Processing by 21% across multiple Operational teams, leading to greater efficiency and reduced risk. Built a joint team from business change and technical analysis to create a backlog for application development across multiple solutions. Major focus on Avaloq books and records platform and the handling of Swift messaging to increase process automation and achieve KPI targets. 500 user stories delivered though 15 releases. • Successfully reduced operational effort by 20 FTE, creating capacity and facilitating growth. Built close working relationship with Ops teams to implement process changes and knowledge transfer. • Migrated Barclays held Hedge and Mutual funds, saving £1.2M annually and creating additional 8 FTE capacity. Assets value to £10 billion migrated from multiple to a single custodian providing greater automation and efficiency. Designed and built migration method and automated change to swift codes to recognise new custodian. Enhancements made to multiple systems for maximise benefit from the migration. • Completed location strategy initiative for £0.8M annual saving. Worked with HR and local Ops Directors to realign work to strategic locations in UK and India.

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  Barclays

  • United Kingdom
  • Financial Services
  • 700 & Above Employee

  • Programme Manager | Europe and Africa Separation and Decommissioning

    • Jan 2018 - Mar 2021

    Programme Manager for a portfolio of initiatives within Barclays Divestment activity. Initiatives included: all technical activities to achieve Zimbabwe divestment Legal Day 1, the completion of all separation activities following Legal Day 1 in Europe and Africa, decommissioning across all divestment programmes to minimise commercial and technical risk and realise cost takeout benefits.• Created decommissioning factory process leading to the removal of 100k plus configuration items. Risk exposure to Barclays controlled. Cost takeout tracked with finance to achieve £5M annual saving.• Interim states implemented to deliver all services to buyer organisations as defined in circa 50 Transition Service Agreements (TSAs) while maintaining compliance with Barclays risk management policies. • Delivered all final separation activities in accordance with programme Sale and Purchase Agreements: application migration, infrastructure transition, network and Active Directory separation, access and certificate management.

  • Programme Manager | France Divestment

    • Jan 2016 - Jan 2018

    Technology Programme Manager in support of hive down and sale of Barclays France. Working with EY, Accenture and multiple in French suppliers to create several workstreams covering data treatment, access management, infrastructure separation, readiness for Transition Service Agreements (TSAs), application re-platforming.• Managed the €30M budget and 160 strong programme team and delivered all technology change to achieve Legal day 1 deal completion for the sale. • Re-platformed all Tax, Treasure, Finance and Regulatory reporting systems in France in under 12 months.• Achieved all user segregation and access management to minimise risk to Barclays and comply with risk policy. • Delivered data strategy. Segregation or migration of data and a range of treatments to meet data policies.• Executed Bank code changes through all payment systems for day 1.

  • Programme Manager & Technology Partner | Spanish Divestment

    • May 2015 - Jan 2016

    Programme Manager for Spanish Divestment. Manage Programme completion with emphasis on tech and information risk management, financial reconciliation, decommissioning, service hand-over and orderly closure activities.Technology Partner for Life Insurance and Pensions business (BVP). Adviser to CEO on issues of application solution, technology and planning for M&A activity. Plan and initiate the IT programme for BVP Sale • Delivered and closed all programme workstreams. Completed decommissioning and service handover activities. • Managed re-invoicing for circa €18M historical programme costs in partnership with sourcing and finance in Spain.• Built tech elements of BVP insurance divestment strategy and initiated divestment delivery programme.

  • Programme Manager | Spanish Divestment

    • May 2014 - May 2015

    Programme Manager within the discovery and initiation phase of the Sale of Barclays Spain, then Programme Manager for the €4M re-platforming programme of the two retained Spanish insurance businesses.• Delivered programme structure that achieved successful sale of Barclays Spain. Mobilised work with Deloitte and Accenture and initiated workstreams: Data Centre Migration, master application list and architecture discovery, data & access management and end user technology strategy. • Implemented new insurance platforms in 9 months maintaining insurance businesses and facilitating sale of the retail business.

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  Computer Sciences Corporation (CSC)

  • North West, England, United Kingdom

  • Programme Manager | CSC Consulting and Systems and Integration | Health Care

    • May 2005 - May 2014
    • North West, England, United Kingdom

    Mobile App Development | Product Programme Manager Product team Manager to establish a £84M Business Case for IOS and Android Mobile Apps. • Managed Solution Architecture discovery phase to establish Agile Mobile development team. • Completed market analysi and established customer benefits, pricing model, road map and ROIGlobal Health Care Product | Development Programme Manager Programme manager for a programme to enhance CSC’s global health care product. Defined strategic product roadmap, planned future release approach and schedule. Re-shape off-shore Agile development teams • Lead contract negotiations with NHS. Managed final release meeting all contractual commitments. • Lead initiative to adapt the deployment methodology for CSC, NHS and third-party supplier.Early Adopter Deployment Programmes | Deployment Programme Manager Deployment Programme manager for the early adopter Programmes for CSC’s health care business.• Successfully deployed the first Patient Administration Solution to an acute NHS trust in England. • Built Strategic partnership with on and offshore development teams to ensure pipeline of delivery.Systems integration Consultant to NHS | Programme Management Consultant Consultant to a variety of NHS trusts to bring knowledge and structure to NHS lead initiatives.• Managed a portfolio of projects for the Deployment of Patient Administration, Clinical Documentation, Child Health, Mental health, Cardiology and Radiology solutions.

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  Vodafone

  • Newbury, England, United Kingdom

  • Network Management systems (NMS) | Programme Manager -

    • Aug 2002 - May 2005
    • Newbury, England, United Kingdom

    • Managed NMS elements of Vodafone 3G network rollout, covering all network management applications.• Implemented TeMIP access modules and strategic topology data load system in partnership with other international Vodafone Op Co. Creation European Centre of Excellence

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  Portrait Software

  • Henley-On-Thames, England, United Kingdom

  • Project Manager | Software Development and delivery

    • Jul 1999 - Aug 2002
    • Henley-On-Thames, England, United Kingdom

    • Project managed development of CRM software for Financial Services: Managed Design, Build and Test activities for teams of more than 20 technical staff with budgets over £2M. Complex integration to middleware, telephony and legacy systems.

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  British Army

  • Global

  • Captain | Royal Artillery

    • Sep 1991 - Jul 1999
    • Global

    • Military Operations Officer - United Nations peace keeping operations; internal security operations in Belfast; specialist long-range reconnaissance teams; armoured artillery gun group. • Systems Development Manager - Managed the pilot of a digital communication and artillery computation system. • Managed a commercially funded motorcycle display team - turnover of £500K including sponsorship, PR, national media and live shows. Successfully qualified organisation for Investors in People. Managed the Army Paris-Dakar Rally team