Experience

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  Acentia

  • System Administrator

    • Apr 2015 - Mar 2016

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  STG Inc.

  • NOAA NSOF, Suitland Federal Center, Suitland, MD

  • System Administrator III

    • May 2013 - Aug 2014
    • NOAA NSOF, Suitland Federal Center, Suitland, MD

    ESPC System Administration (SA) Team responsibilities included:• SAN Storage management Manage server farm storage allocation (s) for EMC Symmetrix DMX4 SAN• ESPC/NIC/NDE/TIDAL Windows WSUS and Third Party Application (McAfee, Adobe, Firefox) patch management• Primary and back-up 24X7 On-call rotation in high availability production environment Manage trouble-ticket queue, triage and escalation• Provide quarterly patch management for assigned RHEL 5x/6x tier 1,2 and 3 servers• National/Naval Ice Center dedicated SA Maintain IP Address space in DHCP scopes for NIC NATICE domain User account management Patch management for Windows servers and workstations Maintain hardware inventory and server/workstation upgrades• Critical Infrastructure Protection (CIP) COOP dedicated SA Patch management for Windows servers and workstations Maintain hardware inventory and server/workstation upgrades Actively participate in planned bi-annual ESPC CIP Contingency/COOP fail-over exercise

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  Booz Allen Hamilton

  • McLean, VA

  • Senior Systems Analyst

    • Jun 2010 - Jan 2013
    • McLean, VA

    Supported the Health and Human Services-NIH NCI - CBITT Enterprise Security Support (ESP) task• As senior member of Mac Encryption Team I was responsible for upgrading 850 Intel based client Macintosh OS X laptops by following documented workflow and installing OS updates, joining system to Active Directory domain, and ensuring quality installation of: LANREV Absolute Manage Agent, PIV Active Client and card reader, MacAfee Anti-Malware, and WinMagic SecureDoc Whole Disk Encryption.• Developed work plan and procedures utilizing the inventory data to develop appropriate groupings and deployment strategies, tools, processes, and success criteria for the desired configuration, as appropriate, based on type, function, and service history.• Provided logistics planning to pinpoint inventory locations for daily workload.to make individual service calls to users with eligible desktop Macs in dispersed offices around the Metro area. Established a master schedule to set and track all service appointments by site and by individual users.• Deployed in phased rollout approach for the installation and configuration of the critical software and settings on client laptops. Performed file backup or disk cloning prior to modifying client systems; install, configure, and test of systems and, finally; restore any lost or corrupted data from backups.• Provided reporting and issue tracking/resolution to management using methods of trouble ticket system for daily statistics and spreadsheets in weekly meetings. Collected issues in summary reports for follow up by a secondary support team whose job was to troubleshoot and resolve. NASA Goddard Space Flight CenterICAM Surge Support eAuthentication for HSPD-12 continued support of this task due contract change over.

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  Indus Corpopration

  • United States
  • IT Services and IT Consulting
  • 100 - 200 Employee

  • Senior Systems Administrator

    • Jun 2009 - Jun 2010

    ICAM Surge Support eAuthenticationWorking to ensure NASA meets Identity, Credential & Access Management (ICAM) requirements for securing and managing access to NASA IT resources and applications.Working to integrate all web-enabled applications that require a username and password and have remote and/or foreign national users with the agency centralized eAuthentication source. eAuthentication services simplifies access to NASA IT resources. Client benefits from eAuthentication include:• Centralized authentication for NASA web-based applications to HSPD-12 vetted identity data stores.• Windows, UNIX and Macintosh platforms can use eAuthentication.• eAuthentication currently supports NASA Enterprise Directory LDAP authentication and will support Windows Active Directory and SmartCard (PIV-II) based authentication.• eAuthentication provides Single Sign-On (SSO) to web based application users.

  • Senior Network Systems Engineer

    • Mar 2008 - Jun 2009

    As a member of the FITSS (Federal Highway Administration Information Technology Support Services) Team responsibilities include•Provide Windows Server 2000/2003 systems administration and support•Provide SMS 2003 design, engineering and administration support•Provide Tier2 support to remote field sites for Exchange 2003 email, ARCServe backup systems, and local office and staff client support•Perform daily monitoring of field site servers employing Hobbit Big Brother/XYMON for server integrity, MS Exchange Services Manager ESM for mail queue processing and Remedy to process trouble tickets from the field•Participated in the Field Site Domain Controller Hardware and OS upgrade project complying with FHWA IT secure baseline guidelines•Participated in Field Site Exchange email migration to HQ Exchange cluster servers of my assigned sites•Managed all projects within purview Federal Highways IT change control board•Develop project plans for the team as required•Maintained weekly status reporting in Sharepoint ESR system

• 

  Infinite Group Incorporated

  • Pittsford, NY

  • Senior Network Systems Administrator

    • May 2004 - Mar 2008
    • Pittsford, NY

    Senior Network Systems Administrator – site based at HP COP, Greenbelt, MDAs a member of the SMS Services Team responsibilities include:•Provide Tier2 support to ACE command Center, and Local IT personnel nationwide•Perform SMS 2.0 to 2003 server migrations•Perform application, OS Hotfix and Security Patch deployment cycle activities to include package, program and advertisement creation•Perform SMS SLA reporting on deployment progress to management•Proactively monitor and resolve SMS infrastructure issues to ensure smooth deployment processAs augmentee to Network Services Team responsibilities include:•Create/Delete DHCP IP reservations, scopes and superscopes•Perform IP management by input to MCI IPManage database•Perform DNS CNAME and HOSTFILE management•Troubleshoot and resolve IP Printing issues•Operate with Tier 3 Network Engineers in pinpointing and resolution of Network Infrastructure problems

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  Titan Corporation

  • Fairfax, VA

  • Senior Network Systems Administrator

    • Feb 2004 - May 2004
    • Fairfax, VA

    Senior Network Systems Administrator – FDIC, Arl., VATroubleshooting/Application Support (TAS) Team:•Monitored scheduled automated jobs in task scheduler, performed analysis on results logs and provided reports to management team, providing in-house developed and COTS application support, performing on-going hardware/software inventory, performing server builds and rebuilds•Created and maintained AM Report and performed MOP Reporting analysis•Managed server farm space allocation for over 400 servers in 9 regions across the country•Maintained IP Address space in DHCP scopes and super scopesImplementations Team:•Provided hardware device and software application implementations for servers and workstations•SMS Software Distribution to include Security Patches, Hot Fixes and application updates•SMS Reporting•SQL 7.0 and 2000 administration by working in concert with DBA in database creation, implementation and maintenance•Scheduled SQL Jobs

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  ACS

  • NASA Godard Space Flight Center (GSFC)

  • LAN Group Manager

    • Apr 2000 - Oct 2003
    • NASA Godard Space Flight Center (GSFC)

    • Managed team of six Systems Engineers, maintaining Dell and HP server hardware and Microsoft Windows NT and 2000 server Operating System (OS) software inventory in a multiplatform-networking environment.• Directed special projects for the 4000 node network enterprise design and implementation of Windows 2000 Server with Active Directory, McAfee ePolicy Orchestrator Management Console for distribution of anti-virus patches to server and desktop, Windows Media Technology for video streaming, Microsoft Software Update Service (MS WSUS) for system security patching and VERITAS Backup EXEC for enterprise wide backup and disaster recovery.• Implemented and maintained monthly maintenance schedules for security patches, server backup schedules, disaster recovery plan, and provided file/directory recovery services.• Performed setup, installation, configuration, upgrades and routine maintenance of Windows NT 4.0/2000 Servers, Win 9X/NT/2000/XP workstations and associated system components.• Performed routine network administration tasks such management of user accounts, groups, and group membership, setup network file and print shares and management of group permissions.

• 

  CBSI

  • NASA GSFC and USPTO

  • Systems Admin

    • Jul 1990 - Mar 2000
    • NASA GSFC and USPTO

    United States Patent Trademark Office (USPTO)• Team lead of four systems engineers, performed System Management Server (SMS) administration with responsibility to maintain configuration of the SMS Servers, preserving SMS site integrity per configuration control board guidelines, maintaining the SQL database integrity, creating SMS packages for distribution, and modification of USPTO developed GOTS applications in 10,000 node network. Created and managed SMS software distribution jobs workflow.• Performed database administrator duties for the MS SQL Database as utilized by the each SMS site server.• Monitored and managed all Novell NetWare and Windows NT file servers under the responsibility of the USPTO Network Operations Division (NOD); analyzed and resolved all network file server and office automation environment issues. NASA Goddard Space Flight Center (GSFC)• Provided Microsoft NT 3.51/4.0 Server and Local Area Network (LAN) administration, Windows for Workgroups (WFW) v3.11 and Win95 workstation, Macintosh System 7.5+ workstation desktop support.• Performed customer technical support and training to the NASA Goddard Space Flight Center Office of Flight Assurance, its divisions and branches consisting of 300 nodes.• Continued services on BATC contract with Boeing Information Services from October 1996 to February 1997 due to contract change over.

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  Gould, CSD

  • Greenbelt, MD

  • Field Engineer

    • Sep 1984 - Aug 1988
    • Greenbelt, MD

    Responsible for the operation and maintenance of•Gould/SEL 32/55,32/75, 32/77 processors and associated peripherals to include CDC150, 300 MB disk drives; Data Products 2290, 2260 Line Printers; Kennedy and Storage Technology tape drives; Documentation CardReaders; and Quantor and Bell/Howell Micom copiers•Performed operations and maintenance on IBM 3083 and 3090 mainframe computers using MVS/XA and JES3

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  US Navy

  • Oceana, VA

  • Avionics Technician II/AT-2

    • Jan 1979 - Jan 1985
    • Oceana, VA

    2nd shift supervisor•Provided maintenance support for the F-14A Tomcat Fighter Aircraft as part of the Integrated Weapons Team•Performed daily routine preventive maintenance schedules while adhering to quality assurance practices•Responsible for the performance of daily maintenance and repairs on all avionics systems to include Comm/NAV, Weapons Control Radar and Fire Control Systems