Bio
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Topline AI
David E. Muniz is a seasoned IT professional with a strong background in technical support, management, and cybersecurity. He holds various certifications, including ITIL Foundation Level, Network+, and A+. With a Master of Science degree in Cybersecurity Risk & Strategy from New York University and a Master of Business Administration from Syracuse University, he has a solid foundation in IT and business management. He has worked in various roles, including IT Specialist, Lead Desktop Support Analyst, Technical Support Analyst, and Assistant Director - Technology Services and Support.
Credentials
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ITIL Foundation Level
EXINApr, 2014- Apr, 2026 -
Network+
CompTIAApr, 2014- Apr, 2026 -
A+
CompTIAMar, 2014- Apr, 2026
Experience
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Assistant Director - Technology Services and Support
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Jul 2022 - Oct 2022
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Vice President, US IT Client Services Manager
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Jun 2014 - Jul 2020
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Technical Support Analyst
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May 2013 - Jun 2014
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Lead Desktop Support Analyst
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Dec 2008 - Dec 2012
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Technical Support Specialist
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Jun 2007 - Dec 2008
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IT Specialist
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Jul 2000 - Jun 2007
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Education
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2024 - 2025New York University
Master of Science - MS, Cybersecurity Risk & Strategy -
2020 - 2022Syracuse University School of Information Studies
Master of Science - MS, Information Systems for Executives -
2020 - 2022Syracuse University School of Information Studies
Certificate of Advanced Study - CAS, Information Security Management -
2016 - 2020Syracuse University - Martin J. Whitman School of Management
Master of Business Administration - MBA, Finance -
2005 - 2011New York Institute of Technology
Bachelor of Science - BS, Business Administration, Management of Information Systems -
2001 - 2003Pierce College
Associate in Technology, General
Suggested Services
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Industry Focus. “Computer and Network Security.”
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