Experience

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  Plan International

  • Zimbabwe

  • Project Manager - Digital Skills for Youth

    • Dec 2023 - Present
    • Zimbabwe

    CURRENT ROLE• Leading and coordinating the implementation and grant compliance of a consortium project comprising a social enterprise, Government departments and a private sector. • Represent Plan International Zimbabwe at donor meetings, networks and government engagement platforms in relation to the project and young people's digital entrepreneurship/employment in general.• Overseeing the delivery of the Digital Skills 4 Youth project in 5 geographically dispersed districts. • Coordinating the implementation and on-going development of monitoring, evaluation, and research initiatives and systems which collect output and outcome level data, include beneficiary accountability mechanisms.• Establishing 5 Digital hubs where a total of 1700 youths will receive basic, intermediate and advanced digital skills training.• Leading the development of a curriculum and relevant modules for basic, intermediate and advanced digital skills training.• Identify and establish vibrant value chains in 2 districts that will be based on the anchoring industries in those districts and leverage off the digital skills being taught to ensure viability of the value chains in this digital era.• Contract management - ensuring agreed operational, administrative and reporting requirements.• Knowledge sharing and learning about the project with relevant stakeholders.• Tracking and managing the project budget in line with approved project budget - ensuring no over or under-expenditures.• Preparing of project expenditures quarterly, identifying emerging issues of complex grant management and document best practices.• Coordinating the writing and submission of regular narrative and financial reports to the donor.• Establishing effective working relationships with the Swedish Embassy, SNO Program Specialists and in-country team.• Providing technical guidance and direction including ongoing training, coaching and mentoring to project staff and stakeholders to ensure quality programming.

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  Hivos

  • Facilitator/Trainer for Digital Transformation and Security regional workshop

    • Aug 2023 - Aug 2023

    MAIN ACHIEVEMENTS*Digital Transformation and Security training*The objective of this consultancy was to provide Digital Transformation and Security training services to the Regional SRHR Fund for the capacity building of its partners to develop mechanisms to ensure safety, security and wellbeing as well as mitigate risks that emanate from fierce resistance from powerful conservative actors during their implementation of various programmes using digital technology as an enabler.I developed the content for this training and was also the facilitator for the 2 day workshop.

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  Viamo - improving lives via mobile

  • Harare, Zimbabwe

  • Projects Manager (Consultancy role)

    • Oct 2018 - Jul 2023
    • Harare, Zimbabwe

    MAIN ACHIEVEMENTS*UNICEF Integrated Social Behaviour Change project*I was the project lead, designer and implementer of this innovation which used a scientific approach to identify behaviour pathways in communities and IVR based remote digital training to capacity build SBC facilitators to tackle some of the causal issues identified.*World Vision International Zimbabwe Education in Emergencies mobile education *This was the first-ever mobile learning-based platform in the country. The idea was to ensure learners were able to access education in the advent of disasters - providing undisrupted learning. Through content design workshops, I developed syllabi for mobile and used IVR to disseminate the lessons.*FHI360 MNCH project*I developed an IVR based SBCC Campaign and designed and developed a digital family planning register in DHIS2 for outreach health workers. I also designed and developed a digital Malaria Job aid which assisted the Village Health Worker through the malaria treatment protocol while attending to patients and saved all transactions.*International Youth Foundation youth career hotline*I led the development of an IVR hotline which provided youths with vital information on career paths and skill development through training centres.*IVR based key surveys*I developed the IVR based research questions, digitally collected the data, conducted qualitative and quantitative analysis, wrote final reports and presented findings to the following partners.#UNICEF - Spotlight Initiative survey monitoring #World Vision International - Message Campaign and Remote Training of Village Health workers in Tongogara Refugee Camp#UNDP - Public Service Commission sexual harassment survey; Covid 19 Informal sector survey#IYF – Market linkages surveyPlan International volunteer remote training on Sponsorship*I designed, scheduled and automated the dissemination of these IVR trainings to community volunteers and generated reports frequently.

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  Plan International

  • Technical Lead (Global) – Digital Data Collection Suite Project

    • Mar 2021 - Jun 2023

    MAIN ACHIEVEMENTS*Use Case analysis*I determined key use cases for digital data collection, suitable tools (and how they align with the requirements of each key use case) and through human-centred design, developed a Digital Data collection tool suite relevant to the organisation globally. *Development of a digital data collection Tier model*I designed and developed the digital data collection tool tier model. The model features different tools at different levels servicing various use cases.*Digital Data Collection guide*I developed this guide which stipulated the mandatory minimum acceptable parameters within which users must operate when using digital tools to collect data.*Digital Data Collection Tools - Factors to consider guide*I developed this guide to highlight key considerations for a user seeking to collect data digitally.*Proof of Concept – Commcare & KoboToolBox*In testing the efficacy of digital tools for use globally, I conducted two proof-of-concepts - developing the budget, project schedule, risk matrix, Success Criteria and Indicators amongst other key tasks.*Digital Transformation*I mapped digital initiatives globally – identifying scalable and sustainable ones, existing challenges, country digital maturity & gaps. I supported countries understand and navigate their digital transformation journey.*Digital Tool Management Cycle*I designed the life cycle management of the organisation’s mobile digital data collection.*Humanitarian Emergency “Ready to Response” Tool*I digitalised this assessment tool which measured a country’s readiness to respond to emergencies in a timely and effective manner. *Adjudicator/Reviewer with the Innovation Team of ICT4D proposals* e.g Use of blockchain technology in CVA*Ukraine response*I designed and developed a digital data collection solution that allowed the organisation to map out partner care centres in Moldova, track the number of children and young people in the care facilities.

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  Nutrition Action Zimbabwe

  • Harare, Zimbabwe

  • Digital Data Collection Consultant

    • Feb 2020 - Feb 2020
    • Harare, Zimbabwe

    MAIN ACHIEVEMENTS*Development of tools for end of project evaluation*Contracted as part of a team that won the bid to conduct a survey as part of the project review. My role was to design and development of an electronic data collection tool in ODK for the Nutrition Association of Zimbabwe (NAZ) to collect data and to analyse the effectiveness and impact of Community Nutrition Support Groups (CNSG) in their bid to improve Infant and Young Child Feeding Practices in MCBM Pilot Districts in ZimbabweI set up the ODK aggregator to receive and aggregate the digital questionnaires sent from remote locations over the telecoms data network.

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  Financial Capacity Building Associates

  • Harare, Zimbabwe

  • Knowledge Management Consultant

    • Sep 2019 - Sep 2019
    • Harare, Zimbabwe

    MAIN ACHIEVEMENTS*Standard Operating procedure review and development of Obridged User Operations manual*Contributed to the quality assurance and quality improvement of the Wolrld Health Organisation (WHO) Zimbabwe operating procedures through reviewing the WHO Zimbabwe Standard Operating Procedures (SOPs) and developing an abridged user operation manual. The abridged manual incorporated the following manuals: -Individual Consultant recruitments-Travel-Procurement-Assets-Awards end to end-Workplan monitoring-Reporting framework-Quality Assurance -Value for MoneyI also refined the WHO SOPs through a process of coming up with best practice procedures that would ensure the highest quality of operating standards are documented and maintained.

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  QUAREIN SPRL

  • Harare, Zimbabwe

  • ICT Expert - European Union ZimROL project, Zimbabwe (Consultancy role)

    • Jul 2019 - Sep 2019
    • Harare, Zimbabwe

    MAIN ACHIEVEMENTS*Zimbabwe Prison Services*I carried out a needs assessment where the objectives of the Zimbabwe Prisons and Correctional Services (ZPCS) Inmate Management System were translated into a proposal for an infrastructural development plan. The study made recommendations on the best technical and financial options to connect the 10 provinces to the Headquarters. I made recommendations for the development of software/applications for use at headquarters level, provincial level, and in penitentiary facilities. I developed a standardised IT Master Plan for ZPCS and analysed legal provisions on prison management to better understand the interface between ZPCS and other justice institutions and how an enhanced management system can help ZPCS better manage this interface.*Attorney General’s Office*I analysed the ICT solutions already deployed in the sector (High Courts , Magistrate Courts, the Judicial Service Commission proposed computerisation plan for Courts, Ministry of Public Service Labour and Social Welfare). This entailed analysis of National Prosecuting Authority’s (NPA) existing manual system, highlighting strengths, weaknesses and gaps. Additionally I conducted a digital pulse survey with key staff to establish the organisation's digital maturity, pain points and opportunities. I reviewed the ICT Master plan for the NPA and assessed the feasibility of networking provincial offices.I conducted an exploration and subsequent documentation of how applications deployed could contribute to better management of case-flows between NPA and other justice stakeholders.*Victim Friendly Unit*I conducted a survey on victim case management within Zimbabwe Republic Police victim friendly unit. The manual case management system was assessed, and recommendations made for its improvement. I drafted an elaborate IT Master Plan to bring standardised solutions to relevant stakeholders in the various institutions in the Justice Sector.

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  Food and Nutrition Council Zimbabwe

  • Harare, Zimbabwe

  • ICT Consultant

    • Mar 2017 - Sep 2018
    • Harare, Zimbabwe

    MAIN ACHIEVEMENTS*Nutrition Near Real Time Monitoring system: UNICEF Funded*A community-based near real-time monitoring (NRTM) system that strengthens the evidence base of the Multi-sectoral Community–based Approach for Reduction of Stunting Programme. Data from households with pregnant women and children under two years of age are captured, monitored (against set indicators in the system) and analysed to guide the Multi-sectoral Community Based Model programme. I worked closely with the systems developer establishing system requirement specifications and conducted system pre-testing exercises while maintaining the server on which data from the androids was sent and ensured that the information on the dashboard was always visible and accessible to relevant stakeholders. I revised and upgraded the current Household food and nutrition security data collection tool (ODK) to incorporate case management and other variables changed to suit programme needs.*ZIMVAC (Zimbabwe Vulnerability Assessment) Survey and National Nutrition Survey*I was tasked with changing the manual-based data collection model to the current electronic mobile data collection model - setting up the digital platform for data collection and analysis. I was also part of the committee working group that ensured operational efficiencies and ongoing support.*Core Nutrition Actions Mapping project: 3W Nutrition mapping – WFP Funded*As the FNC ICT4D/MEAL focal person, I was responsible for setting up the District Hospital Information System (DHIS2), updating the tool (setting indicators and denominator values) and the database where necessary and cleaning the data after collection to ensure that the dashboard was projecting factual information. I facilitated training of district teams.*Develop ICT4D and M&E Framework* Using business process models to develop a framework detailing how ICT can be used as an integral partner in M&E work for mapping, indicator tracking and data analysis.

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  Save the Children International

  • Harare

  • Case Management Designer - Consultancy for Save the Children

    • Jan 2017 - Feb 2017
    • Harare

    MAIN ACHIEVEMENTS*Design and development of a Case Management system*I designed and developed a customised CommCare based mHealth application. This application not only registered and screened children, but also incorporated MEAL aspects in the case management system such as tracking weight for height z-scores and mid upper arm circumference of individuals over a period - feeding into the project MEAL indicators.The screening served as a baseline from which interventions would be implemented (i.e supplementary feeding). I also conducted training of trainers and user training prior to system implementation. As part of the knowledge management component, I compiled user manuals and guides. During the piloting, I provided remote assistance for uses.

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  Oxfam

  • Harare, Zimbabwe

  • ICT Coordinator

    • Nov 2005 - Dec 2016
    • Harare, Zimbabwe

    MAIN ACHIEVEMENTS*Beneficiaries Information Management Database*In 2010, the organisation worked with WFP on a food distribution programme in the drought-affected part of Zimbabwe. I teamed up with a consultant engaged by WFP to work on a database that would be used to capture beneficiary information primarily for monitoring, accountability and tracking purposes. I also recommended the best infrastructure, connectivity and working procedures, to ensure the effective and accurate collection of data that would in turn be easily evaluated and analysed. *Cholera Emergency Response - Zimbabwe*In a bid to ensure connectivity and communication during the cholera response in Zimbabwe in 2009, I analysed the project and geographical challenges and ensured each team had adequate communication, in particular Bgans and Satphones, in areas of no IT infrastructure - to be able to share and receive information in low to no bandwidth areas.*Borehole mapping using PDAs* In 2012, I worked with the WASH department and introduced the use of PDAs into their programming. I set up the PDAs and trained the users on how to capture information and subsequently download that info onto a server. The PDAs were to be used to capture coordinates and other attributes associated with the boreholes such as depth, name of borehole and area. Reports would be generated in real-time to guide the programme team in decision making regarding borehole maintainance and messaging to communities regarding availability of water points.*Setting up an SMS based (messaging system) feedback mechanism for beneficiaries* As opposed to using the standard "feedback box" approach, this platform also allowed the organisation to send messages to beneficiaries informing them of intended distribution dates as well as other pertinent information. Beneficiaries were able to use a ussd code to provide any feedback that helped the organisation manage programme quality.

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  SPAR International

  • Harare, Zimbabwe

  • IT Administrator

    • Nov 2003 - Oct 2005
    • Harare, Zimbabwe

    MAIN ACHIEVEMENTS*ERP and Warehouse system design, deployment and support*I designed and implemented Active Directory and Exchange for the Spar Eastern Region – migrating from Windows NT TO 2003. This allowed users more flexibility in working and remote email access for management enabling them to respond to critical business issues when away from the office.I also rolled out warehouse stock management ERP system (Windows based). This brought about a more efficient and effective way of dispatching stock countrywide and managing warehouse stock.*POS rollout*I configured and rolled out the server-end of the retail POS systems in a number of selected Spar retail outlets. The server would communicate with the point of sale in real time and update stock levels making it easier to attain information such as fast moving line items, re-order levels and stock. *Online ordering platform support*I upgraded the Spar Distribution centre retail online ordering system. – retailers would send in electronic orders from their respective stores countrywide via ordinary dialup connection and the file would be received at the distribution centre automatically entered into the warehouse ERP

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  Delta Beverages Pvt Ltd

  • Harare, Zimbabwe

  • Senior IT Specialist

    • Dec 2002 - Oct 2003
    • Harare, Zimbabwe

    MAIN ACHIEVEMENTS*ERP deployment*Over and above supporting users on the Windows platform, I was an integral part of the team that setup the terminal server farm (Windows 2000), cluster and SAN that ran over the Delta wide area network. Users from different depots country wide would log on centrally to access the ERP. I further went on to deploy dumb terminals and setup AD policy and systems security design that ensured dump terminal access only to corporate applications. This resulted in an increase in ICT resource utilization ,efficiency and output.