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David Chang is a seasoned IT professional with extensive experience in IT project management, infrastructure support, and software development. He holds a Master's degree in Computer and Information Systems Security from Chinese Culture University and has certifications in AWS Cloud Architecting, AWS Cloud Foundations, PRINCE2 Foundation, and ITIL Foundation Certificate in IT Service Management.

Credentials

  • AWS Academy Graduate - AWS Academy Cloud Architecting
    Amazon Web Services (AWS)
    Sep, 2023
    - Apr, 2026
  • AWS Academy Graduate - AWS Academy Cloud Foundations
    Amazon Web Services (AWS)
    Aug, 2023
    - Apr, 2026
  • PRINCE2 Foundation
    PeopleCert
    Apr, 2024
    - Apr, 2026
  • ITIL® Foundation Certificate in IT Service Management
    PeopleCert
    May, 2023
    - Apr, 2026

Experience

  • Porsche Taiwan Motors Ltd.
    • Taipei City, Taiwan
    • IT Specialist
      • Oct 2022 - Present
      • Taipei City, Taiwan

      IT Project Management- eFlow : PowerApp and PowerAutomate development.- eGUI: .Net C# website, SAP export, process GUI document, Turnkey integrated.- ServiceDesk: Jira Service Management, Jira Asset, Confluence KM.- Server Room: Enhancement, replacement, upgrade, and maintenance.- AdHoc: Contract Management, PowerBI, FileClassification, etc.....

  • IPEVO Taiwan
    • Taipei City, Taiwan
    • it assist manager
      • Jun 2020 - Sep 2022
      • Taipei City, Taiwan

      Role: 1. Infrastructure support 2. Information system support 3. Service deskRoadmap: 1. Infrastructure improvement 2. Collaboration system deployment 3. Information security system deployment 4. Disaster recovery planning 5. Awareness of security issue to office staffAchievements: 1. Office relocation - 2020 2. Consolidation of datacenter - 2020 3. Datacenter virtualization - 2020 4. Microsoft Teams deployment - 2021 5. Consolidation of Backup - 2021Working on the following on 2022 1. FortiClient EMS deployment 2. Microsoft 365 migration 3. Datacenter environment alerting system 4. Activities of security issue activities to office staff 5. Improving backup system 6. ERP system implementation

    • IT Deputy Manager
      • Jan 2020 - Jun 2020
      • Taiwan

      Leading the following web project1. Dashboard for top management2. Company public website3. Callcenter developmentInfrastructure maintenance1. All system on VMWare2. NAS and storage management3. Windows Server and Linux integration on file system

    • IT Engineer
      • Sep 2018 - Dec 2019
      • Taiwan

      1. Infrastructure maintenance2. Web development lead3. MiSeq/NextSeq auto data transmission4. ERP data integration

    • Business Analyst
      • May 2018 - Aug 2018
      • Taipei City, Taiwan

      Maintain Oracle E1 and support the user

    • IT System Engineer
      • Jun 2016 - Jan 2018
      • Taiwan

      Infrastructure support in TW/UK/CNProject support in new BI systemMoving to VM infrastructure

    • System Administrator
      • Jul 2015 - May 2016
      • Taipei City, Taiwan

      Site support, application support, IT troubleshooting

    • IT Executive
      • Sep 2012 - Jun 2015
      • Taiwan

      Role: 1. IT Business Partnership 2. User helpdesk 3. Project management 4. Procurement supportAchievement: 1. Build data collection system with smart phone and Google cloud db. 2. Google site deployment - Speed Asia Project 3. Rentokil Initial Network Appliance(RINA) to Cisco VPN 4. Green light in Internal Audit from UK 5. Physical server deduction and convergence 6. Administration flow on Google Document

    • IT Engineer
      • Apr 2011 - Aug 2012

      Infrastructure supportCRM system maintenance

    • IT Specialist
      • May 2008 - Dec 2010

      Role: 1. System support 2. Application support 3. Special Support(New shop creation, old shop renovation)Achievement: 1. Y2008: Blackberry Roll-out, WiFi Skype telephony device testing, TW-GUI roll-out 2. Y2009: VoIP for HQ, SAP R3 upgrade, SAP R3 archiving, Retail TAXI 2.0, Web CRM for wholesale, MPLS to secure gateway, TAXI through fortigate 3. Y2010: Server virtualization, VoIP, New proxy, Retail TAXI 2.0, Web CRM for wholesale, Travel management system, Exchange centralization, New VPN tool implementation

    • IT Specialist
      • May 2007 - May 2008

      1. Infrastructure system maintenance2. Intranet/Internet(LAN/WAN) maintenance3. System Configuration Management4. License Management5. IT facility management6. In/Out/Transfer SOP maintenance7. CAPEX/OPEX/Asset Management8. Hot fix and SAV Management9. IS Security Control10. User help desk11. Ad-Hoc Projects12. DRP project

  • Roche
    • Taipei City, Taiwan
    • System Administrator
      • May 2006 - May 2007
      • Taipei City, Taiwan

      My job is to support internal and external staff about IT issue, IT training, management of IT facilities, product life cycle monitoring. Maintenance and performance improvement of sales dedicated system, support CRM, eWorkflow issues.Establish IT facility database, to manage various IT resources, to avoid abusement of IT equipments, to make annual replacement plan according to this database, to utilize these equipment in a best level.

    • 維護工程師
      • Aug 2002 - May 2006
      • Taipei City, Taiwan

      Fortune mainly in the sales of IBM, ACER, ASUS and HP Personal Computer, printer and server product, as well as Epson, Lexmark printer, etc. I was working as customer service engineer, focus in the after sales services and trouble shooting, maintenance, new staff orientation, support of dedicated engineer in corporate.I focused in the Windows OS maintenance and management, PC hardware troubleshooting, printer troubleshooting, customer relationship management, training course, supporting jobs.I was assigned to dedicated support NANSHAN, FUBON in the HQ office, worked as IT support. This kind of outsourcing jobs makes me think about the possibility to work in the corporate as a MIS or IT support.

Education

  • 2023 - 2025
    Chinese Culture University, Master Degree
    Master's degree, Computer and Information Systems Security
  • 2016 - 2018
    Chinese Culture University
    Bachelor of Arts - BA, Management Information

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