Experience

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  Department of National Defence

  • Ottawa, Canada Area

  • Administration Clerk

    • 2015 - 2017
    • Ottawa, Canada Area

    Key Responsibilities & Contributions:* Effectively managed all documentation pertaining to the maintenance, accommodation, and repair of hundreds of facilities across the Ottawa region housing over 22,000 employees.* Oversaw general email account activity, reviewing up to 90 emails a day sent from internal and external clients. Directly responded to client inquiries and repair requests, and redirected emails to the appropriate department if necessary to ensure concerns were promptly addressed.* Reviewed and processed CF141 Work Orders; formal applications requesting repairs to buildings under company management. Ensured forms were correctly filled and sent through the appropriate vetting process, maintaining awareness of the various procedures followed in the screening of each type of request.* Liaised between clients, the Department of National Defence, Defence Contract Canada, and Public Service Procurement Canada under subcontract to the Department. Maintained thorough correspondence via telephone, email, and in-person to verify and provide updates on project development.* Monitored progress of approximately 1,500 projects at any given time with an internal SharePoint tracking system through use of work order numbers. Responsible for the input and update of information pertaining to project status and expenses in a timely and accurate manner.* Remained abreast of building infrastructure and procurement policies and restrictions, as well as financial requirements for related projects. Assembled weekly reports on project activity in collaboration with Superior Officers in the Chain of Command.* Scheduled bi-annual meetings for company staff, which included booking venues and notifying staff members well in advance.

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  Statistics Canada

  • Assistant Statistical Clerk

    • 2014 - 2015

    Key Achievements & Contributions:* Trained newly hired employees in the preparation of travel survey cards as Assistant Statistical Clerk with Statistics Canada. * Guided individuals in the execution of daily tasks while adhering to company standards and protocol.

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  Canadian Bank Note Company, Limited

  • Bindery II Examiner

    • 2012 - 2014

    Key Achievements & Contributions:* Proofread printed material, including bank notes and passports, for copy errors as Bindery II Examiner for Canadian Bank Note Company, Ltd. as a form of quality control in order to ensure accuracy.

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  Department of National Defence

  • Records Management Clerk

    • 2010 - 2011

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  Agriculture and Agri-Food Canada

  • Coordinator/Chief Cataloguer, Image Collection

    • 2009 - 2010

    Key Achievements & Contributions:* Labeled and arranged company photo collection as Coordinator/Chief Cataloger for Agriculture and Agri-Food Canada.* Assigned simple names and descriptions to each photo based on library cataloging principles for easy retrieval within internal domain, maximizing efficiency and ease in the recovery process utilizing the ThumbsUp photo database system.

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  Department of National Defence

  • Canada
  • Armed Forces
  • 700 & Above Employee

  • Library & Client Services Technician

    • 2008 - 2009

  • Library Technician

    • 2005 - 2008

    Key Achievements & Contributions:* Reviewed thousands of deeds pertaining to various properties within the Ottawa region as Records Management Clerk for the Department of National Defence, searching for redundancy or outdated documentation no longer necessary as per company guidelines. Relevant files were scanned and archived both physically and online through RAIS database. * Monitored inter-library loan requests, operated the circulation desk, and assisted clients with locating and checking out material as Library and Client Services Technician for the Department of National Defence. Returned books when no longer in use, maintaining an organized work environment.

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  Natural Resources Canada

  • Library Technician

    • 2005 - 2005

    Key Achievements & Contributions:Monitored inter-library loan requests, operated the circulation desk, and assisted clients with locating and checking out material as Library and Client Services Technician for the Department of National Defence. Returned books when no longer in use, maintaining an organized work environment

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  CBC

  • Producer, Associate Producer, Production Assistant, CBC Radio Music & Radio Drama

    • 1988 - 1998

    Key Achievements & Contributions:* Drafted comprehensive contracts and cost sheets for clients as Production Assistant for CBC Toronto, serving as liaison between artists and producers in the development of agreements. Refined communication skills by virtue of working with a variety of different individuals.* Coordinated various aspects of radio shows as Production Assistant, including the scheduling of studio and recording times, as well as travel and accommodation for staff when required. Demonstrated superior time management skills in the execution of tasks by deadline. * Successfully coordinated the production of multiple network shows broadcasted across the country as music producer for CBC Radio Music. Project management skills and keen attention to detail demonstrated in the supervision of audio and content production gleaned from years of studio production resulted in a JUNO nomination when in private business.