Experience

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  California Lottery

  • Information Technology Manager I

    • Jan 2024 - Present
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  California Correctional Health Care Services

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Information Technology Supervisor II

    • Feb 2022 - Jan 2024

  • Information Technology Specialist

    • Feb 2018 - Jul 2022

  • Systems Software Specialist I

    • May 2017 - Feb 2018

  • Associate Information Systems Analysis

    • Dec 2015 - Feb 2018

    -Assists Application Developers to design, build, stabilize and deploy Web based software solutions for CCHCS program users using CCHCS’ core technologies; analyzes existing CCHCS Web based software solutions to identify areas of improvements, providing options and technical recommendations; develop to-be solution to optimize CCHCS Web based software solutions, implement, test, and coordinate with vendors and CCHCS program users.-Provides operational and technical support to CCHCS’ programs which utilize Web based software solutions; provides support by resolving problems or incidents of a complex nature which negatively impact production environments; supports CCHCS program users experiencing problems of a complex nature and works with other Business Applications Management staff through to resolution; conducts root-cause analysis to implement or recommend implementation of solutions to CCHCS program users reported or production problems; implements modification requests and resolves related problems.-Assists a team of staff and consultants, from CCHCS, through a software development life cycle to effectively deliver Web based software solutions needed by CCHCS’ program users. Works with CCHCS program areas to develop business requirements and translate them to IT solution requirements. Works within the team to review and plan the scope, resource, budget, schedule, project plan and present the recommendation to CCHCS management for approval.-Supports Web based solutions that utilize Microsoft products such as .NET, ASP.NET, SharePoint Designer, InfoPath, CRM, TFS, PowerShell, Visual Studio 2013, SQL 2008 and 2012.

  • Communications Associate/Assistant Information Systems Analysis

    • Oct 2013 - Dec 2015

    -Assisting in the planning, execution and evaluation of the healthcare technology (HT) internal communications campaigns, such as ECHOS.-Coordinating with the Communications team to create videos, animations, logos, billboards, posters and newsletters for various projects.-Project lead for the Lifeline intranet transition from Dot Net Nuke to SharePoint. Duties include creating overall design, content and placement of documents within the SharePoint site, while meeting with the CCHCS SharePoint and the Enterprise Solution Testing teams in preparation for the permissions, roles, content and load testing for the project. -Providing support and training for multiple program directors, executives and content editors before Go-Live launch of SharePoint Lifeline. -Establishing policies & procedures for maintenance and operations for all CCHCS and CDCR end users on SharePoint Lifeline.-Day to day work with Adobe software such as Premiere, After Effects, Photoshop, Illustrator and Encore.-Manages a R2 2012 Windows Media Server with IIS 7.5, encoding videos through Microsoft Expression Encoder 4.

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  New Chic Boutique

  • Folsom, CA

  • Information Technology/E-Commerce Specialist

    • Mar 2012 - Nov 2013
    • Folsom, CA

    -Setting up the store's inventory on multiple e-commerce websites, while keeping a main backup copy at the store through Quickbooks Point of Sale-Managing a 7 computer network at a small local office / online store, all connected to a local server with an external hard drive.-Installing and r...

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  Dimple Records

  • Receiver

    • Jan 2008 - Apr 2012

    -Handling multiple online customer service shipping requests-Shipping and receiving boxes of product through UPS, FedEx and other local shipping companies-Verifying product on packing lists/invoices from online vendors-Inventory check on product throughout the store-Assisting manager with trouble...

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  Visionary Group Holdings

  • Roseville, CA

  • Marketing Assistant/Graphic Artist

    • Sep 2007 - Dec 2007
    • Roseville, CA

    -Developing and revising marketing materials, including logos and personal business cards, for all employees.-Creating daily online video blogs for employees to send out to clients.-Maintaining company computer equipment and troubleshooting hardware and software issues.

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  Benchmark Mortgage (NMLS #2143)

  • Lincoln CA

  • Executive Assistant

    • Sep 2006 - Sep 2007
    • Lincoln CA

    -Creating ads, flyers, pamphlets, letters, logos and business cards through various Adobe programs for three different California based companies.-Setting up and managing entire IT department with a network accessible to each employee at the office or at home.-Handling all bills, payroll, account...