Experience

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  LifeBridge Health

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Executive Director, Population Health

    • Sep 2019 - Present

    Leads the strategic design, implementation, and evaluation of population health initiatives at LifeBridge Health. Responsible for understanding community, population, and value-based contracting needs, developing health system and community-level interventions, and collaborating to implement initiatives for defined populations. Utilizes population health analytics to identify populations and sub-populations with disparate health outcomes and identifies underlying factors for health, social, and environmental disparities.

  • Director, Ambulatory Quality

    • Mar 2014 - Aug 2019

    • Established and lead corporate-level department to improve quality and care delivery of the LifeBridge ambulatory network. Lead team of quality nurses to support 46 practices throughout Maryland in achieving chronic disease management improvement goals and value-based incentives, and in meeting regulatory requirements.• Quality Assurance/Improvement Officer for LifeBridge Health Accountable Care Organization. Led ACO strategy to successfully achieve its quality reporting and improvement goals for its 20,000 Medicare beneficiaries. In its first three years, the ACO has improved its quality scores and retained shared savings in each year for total of over $21 million.• Achieved Exceptional Performance for MIPS incentive program.• Developed a community partnership with HealthCare Access Maryland that secured state funding for a three-year, $800,000 program for our hospital to provide intensive care coordination and reduce frequent users of the Emergency Department. Led the program design and managed its launch and evolution. Care Coordinators work intensively with frequent users to address underlying social, behavioral, and medical issues leading to repeat utilization. To date, the program has reduced visits by 26% for its high-risk client segment and avoided over $1.1 million in charges by connecting patients to more sustainable care and community resources. The program received the Maryland Patient Safety Center’s 2016 “Circle of Honor Award.”• Led implementation of the NCQA Patient-Centered Medical Home (PCMH) care delivery model for a primary care center serving Sinai hospital’s economically depressed community. Collaborated with physician, administrative, and community stakeholders to develop policies, infrastructure, and processes to enhance community health.

  • Director of Clinical Innovation Sciences, Sinai Hospital of Baltimore

    • Jan 2012 - Feb 2014

  • CMS Innovation Advisor

    • Jan 2012 - Jan 2014

    Selected as Innovation Advisor through the Centers for Medicare and Medicaid Services’ (CMS) Innovation Center. 72 Advisors were chosen to develop and share skills to improve health care delivery and population health management. Advisors initiate, test, and measure projects that can achieve CMS’ Triple Aim goals of better health, better care, and lowered costs though continuous improvement. [http://innovation.cms.gov/initiatives/Innovation-Advisors-Program/]

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  Johns Hopkins Bloomberg School of Public Health

  • Baltimore, Maryland Area

  • Co-Director and Adjunct Associate Professor, Master of Population Health Mana...

    • May 2017 - Present
    • Baltimore, Maryland Area

    Develop, lead, and teach in Master's program in applied Population Health Management for mid-career health professionals.

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  Master of Health Care Delivery Science Program ...

  • Hanover, New Hampshire

  • Senior Curriculum Specialist

    • Oct 2010 - Jan 2012
    • Hanover, New Hampshire

    Collaborated with Dartmouth Graduate School faculty to create online courses for new Master's in Health Care Delivery Science program. Teaching Assistant for courses in Heath Care Operations and Health Care Finance.

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  The Dartmouth Institute for Health Policy and C...

  • Lebanon, New Hampshire

  • Assistant Professor, Dartmouth Institute Center for Leadership and Improvement

    • Apr 2010 - Jan 2012
    • Lebanon, New Hampshire
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  Johns Hopkins Hospital

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Director, Quality Improvement

    • Apr 2009 - Jun 2010

    • Directed the Department’s 18 clinical Quality Improvement Nurses, Team Leaders, and support staff to maintain and improve quality of hospital’s care delivery. Oversaw Department’s $2.3 million operating budget.• Planned and implemented clinical quality improvement initiatives across the hospital to improve outcomes, enhance coordination of care and teamwork, meet regulatory requirements, and ensure the highest quality of patient care. Regularly presented hospital performance to executive health system leadership and board of trustees.

  • Manager of Operations, Metrics and Patient Flow

    • Apr 2003 - Jun 2009

    • Developed and oversaw the Center’s annual $2.4 million operating budget. Directed overall operational support for the Center’s 16 staff. Mentored project work of Center fellows and preventive medicine residents. Liaison with the University and Hospital Finance department. • Cultivated and managed partnerships with external organizations. Enabled development and marketing of the Risk and Safety Management Alert System, a web-based tool to facilitate timely hospital removal of recalled pharmaceuticals and medical equipment.• Developed, implemented and sustained a hospital-wide initiative in which 17 clinical departments select, regularly monitor, and improve quality metrics. Negotiated quality and safety dashboards with clinical department chiefs and administrators as an institutional means to quantify improvements, align incentives, and promote accountability.

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  Cyveillance

  • Senior Strategist

    • Nov 2000 - Jan 2003
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  PwC Consulting - People & Organization

  • Washington D.C. Metro Area

  • Strategy Consultant

    • Jul 1999 - Nov 2000
    • Washington D.C. Metro Area
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  Eurasia Foundation

  • Program Officer

    • Mar 1995 - Aug 1997