Bio
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Topline AI
David Alto is a seasoned retail professional with expertise in inventory management, store management, and customer service. He holds various certifications in continuous improvement, customer relationship management, and project management. With experience in hiring, coaching, and leadership, David is well-equipped to drive business success.
With a strong educational background from Harvard University, David brings a unique blend of theoretical knowledge and practical skills to his work. His certifications from top institutions like Udemy and Microsoft demonstrate his commitment to ongoing learning and professional development.
Credentials
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Kaizen – Continuous Improvement Practitioner Course
UdemyMay, 2019- May, 2026 -
The Six Sigma Certification Foundation Training
UdemyMay, 2019- May, 2026 -
Customer Relationship Management
The Art of Service Pty LtdFeb, 2019- May, 2026 -
Customer Service - CRM (Customer Relationship Management) 8 hour course
UdemyFeb, 2019- May, 2026 -
Introduction to SAP PP Capacity Requirements Planning
UdemyJan, 2019- May, 2026 -
Project Management Certification/Project Management Course
UdemyJan, 2019- May, 2026 -
Managing a Multigenerational Workforce
LinkedInNov, 2018- May, 2026 -
Stress free hyperproductivity
UdemyMay, 2018- May, 2026 -
PH559x: Causal Diagrams: Draw Your Assumptions Before Your Conclusions
Harvard UniversityOct, 2017- May, 2026 -
Crucial Conversations Course
VitalSmartsApr, 2014- May, 2026 -
Advanced Skills in Microsoft Excel 2010
MicrosoftDec, 2013- May, 2026 -
Digital Literacy - Computer Security and Privacy
MicrosoftDec, 2013- May, 2026 -
Digital Literacy - Finding and Evaluating Resources on the Web
MicrosoftDec, 2013- May, 2026 -
Intermediate Skills in Microsoft Excel 2010
MicrosoftDec, 2013- May, 2026 -
Microsoft Excel 2013 Essentials
MicrosoftDec, 2013- May, 2026
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Industry Focus. “Retail”
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References
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