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Dave Throop

Customer Success Manager at Helika
Intro Book
Dave Throop is a seasoned Customer Success Manager and Founder with expertise in writing, interviewing, and broadcasting, holding a Bachelor's Degree in Sociology from Queen's University.
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Location
Toronto, Ontario, Canada, CA
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency
Skills
  • Writing
  • Interviewing
  • Editing
  • Video Production
  • Broadcasting
  • Show all
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Experience

  • Helika
    • Toronto, Ontario, Canada
    • Customer Success Manager
      • Jan 2024 - Present
      • Toronto, Ontario, Canada

  • ThroopeR Media
    • Founder
      • Jun 2018 - Present

      Manages contract acquisitions, partnerships and content creation with a specific focus on the esports industry.

  • Self-Employed
    • Freelance Writer/ Interviewer/ Podcast Host
      • Dec 2016 - Present

      I work with a wide variety of clients under a number of different roles.As a writer, responsible for following and writing articles on particular esports titles, I have published articles on a number of websites including Gaming-lessons, Paravine, Slingshot, Dexerto, Overwatchcontenders and WorldGaming.I have also worked with a number of different groups on air as a broadcast host, analyst or interviewer including EGLX, UMG, UGC, Paravine, World Gaming, HND and The Overguard covering various popular titles such as Call of Duty, League of Legends, Overwatch, Halo and Hearthstone.

  • FreshFind
    • Toronto, Ontario, Canada
    • Customer Success Manager
      • Sep 2020 - Jan 2024
      • Toronto, Ontario, Canada

      Worked with product team to optimize experience for onboarding customers.Worked with product team to optimize experience for existing customers.Worked with product and sales teams to develop features to attract new customers.Advised on onboarding processes and general workflows.

  • ReadyUp
    • Toronto, Ontario, Canada
    • Customer Success Manager
      • Apr 2019 - Feb 2023
      • Toronto, Ontario, Canada

      I help our clients integrate ReadyUp SaaS into their operations and O&O media channels.

  • WorldGaming Network LP
    • Toronto, Canada Area
    • Freelance Writer
      • Jun 2017 - Jun 2019
      • Toronto, Canada Area

      Freelance covering all major esports events and titles. Responsibilities include:- Writing the public Authority Report - weekly recap on esports- Securing and conducting interviews with key personalities in major titles of interest for online publication- Creation and maintenance of exterior esports events calendar - Creation of unique and creative content to drive views

Education

  • 2010 - 2016
    Queen's University
    Bachelor’s Degree, Sociology

Suggested Services

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Industry Focus. “Blockchain Services”

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