Bio
Credentials
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Hearing Instrument Specialist
Illinois Department of Public Health (IDPH)Apr, 2015- Apr, 2026
Experience
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Costco Wholesale
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Peoria, Illinois Area
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Senior Hearing Instrument Specialist; Dep't Manager
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Oct 2012 - Present
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Peoria, Illinois Area
Responsible for maintaining focus on the efficiencies and effectiveness of the Costco Hearing Aid Center as sales and profits increase. Received Illinois State Licensing; committed to achieving national board certification. Presenting the value and benefits of membership at Costco Wholesale to community organizations, employee groups and businesses throughout Central Illinois. I assist our members to maximize their benefit from the right MERCHANDISE in the right PLACE at the right TIME in the right QUANTITY in the right CONDITION at the right PRICE!
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Customer Development Manager
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Jan 2010 - Jul 2017
Enhancing clients' bottom lines through customized solutions using new technology in interior lighting systems, water filtration and voice/data/wi-fi communication. Providing hands-on marketing, profit and cash flow consulting services to allow business owners and managers to focus on what they do best.
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Financial Officer
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Jan 2009 - Jan 2010
Recruited to identify, monitor and manage critical operating variables as part of Senior Management Team. Achieved continuous customer satisfaction while addressing urgent financial challenges. Negotiated crucial operating agreements with financial institutions and suppliers. Served in various functions including Territory Manager, Sales and Marketing previous to becoming Financial Officer.
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District Manager, Sales
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2008 - 2009
Reviewed strategic and operational plans and procedures of current and potential clients. Worked closely with and reported to Regional Manager, Sales.
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General Manager, including Regional Oversight
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2005 - 2007
Managed restructuring of administrative systems (including QuickBooks) and multi-media marketing programs. Direct reports include District Sales Managers and Representatives.
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Assistant General Manager; Sales Manager (District and Regional)
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1985 - 2005
Assistant General Manager; Sales Manager (District and Regional). Addressed multiple sales, purchasing and management challenges in the wholesale distribution of supplies and products to the convenience store, foodservice and janitorial markets. Successfully leveraged the advantages of our mid-size and local focus against broad-line distributors many times our size.
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Education
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University of Illinois at Urbana-Champaign
Bachelor of Science (BS) -
Peoria High School
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Parkland College
Hearing Instrument Sciences
Suggested Services
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References
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