Experience

• 

  Lyttelton Port Company

  • Lyttelton, Canterbury, New Zealand

  • Operations Manager Container Terminal

    • Jul 2023 - Present
    • Lyttelton, Canterbury, New Zealand

• 

  LYTTELTON PORT COMPANY LIMITED

  • Logistics Shift Manager

    • 2015 - Jul 2023

    • Leading daily terminal activities and driving a safe and efficient day to day production at an optimal level through strong daily operational leadership.• Liaising with Timekeepers providing valid and reliable information for planning purposes to ensure there is an optimal level of resources available to meet vessel schedules and deliver an efficient level of service.• Actively working to implement continuous improvements in systems and procedures, in conjunction with the Business Improvement, Planning and Scheduling Managers.• Maintain strong relationships with customers and contractors, ensuring all queries are monitored and actioned in a timely manner, and that hazardous or over-dimensional cargo movements are provided as per agreement.• Effective employment relations with all terminal staff managing performance issues quickly and efficiently in order to maintain a high level of engagement amongst the team.• Proactively assessing, planning and managing required upgrades and repairs of terminal facilities, ensuring minimal disruption to the daily operations.• Actively participating in the recruitment of terminal employees, and providing feedback and performance development plans to internal applicants. • Championing a strong and engaged Health & Safety Culture, leading incident investigations and ongoing management.

• 

  South Canterbury Crematorium

  • Timaru, Canterbury, New Zealand

  • Director Professional

    • 2012 - Jul 2023
    • Timaru, Canterbury, New Zealand

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  Lyttelton Port Company

  • Customer Relationship Manager

    • 2012 - 2015

    • Worked in conjunction with the Terminal Manager to agree on appropriate performance levels that were required to meet customer expectations.• Regular interface with Logistics Shift Managers and LPC Customers surrounding vessel schedules and arrivals, resulting in minimal impact on Service Level Agreements due to schedule disruptions. • Actively engaged with key influencers in the transportation sector during the setup and expansion of Midland Port, identifying new business opportunities.• Managing negotiations for Service Level Agreements, and ongoing changes and reviews with customers, establishing performance increases, and identifying areas that could be further enhanced.• Facilitated and hosted regular Transport industry forum with key stakeholders and decision makers within the transport sector, shippers, shipping lines, roading authorities and freight forwarders.• Land and building lease negotiations – with a combined focus on the financial return, tenant fit and H&S within the contracts and ensuring appropriate planning and implementation of safe working practices

• 

  Betts Group

  • Timaru, Canterbury, New Zealand

  • Business Recovery Manager / General Manager

    • 2009 - 2012
    • Timaru, Canterbury, New Zealand

    • Negotiating leases for Commercial Properties and implementing appropriate management systems, aiming to increase the ROI and Portfolio value.• Developing and implementing a strategic business plan.• Reviewing Governance and management structure, and subsequently undertaking process improvement, and cost containment and realignment activities, and asset disposal.