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Dave Diamond

Owner/ CEO Songwriter/Guitarist at Cyber Strike
Intro Book
Results-driven customer service professional with 14 years of experience delivering exceptional customer relations and technical support.
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Location
Baltimore, Maryland, United States, US
Languages
  • Spanish -
Skills
  • Television
  • Forklift Operator
  • Plumbing
  • Data Entry
  • Microsoft Excel
  • Show all
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Bio

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Dave Diamond is a seasoned professional with 14 years of experience in various roles, including customer service, operations, and management. He has a strong background in customer relations, technical support, and business administration. With a degree in Business from Asnuntuck Community College, he has developed a solid foundation in skills such as data entry, Microsoft Office, and customer service.

Experience

  • Cyber Strike
    • Owings Mills, Maryland, United States
    • Owner/ CEO Songwriter/Guitarist
      • Aug 2009 - Present
      • Owings Mills, Maryland, United States

  • BrightKey, Inc.
    • Maryland
    • Customer Service Professional
      • Jan 2018 - Aug 2019
      • Maryland

  • Optum (formerly Alere Wellbeing)
    • Elkridge, Maryland
    • Clinical Administrative Coordinator
      • Mar 2014 - Feb 2016
      • Elkridge, Maryland

  • Comcast Cable
    • Baltimore, Maryland Area
    • Customer Account Executive
      • Aug 2007 - Feb 2014
      • Baltimore, Maryland Area

      Responsible for answering incoming calls regarding technical questions and problem resolution related to Comcast products as well as customer equipment. Also handled billing overflow calls. Helped minimize and/or reduce truck rolls. Offered products and services to meet customer needs. Related well to the customer, exercise sound judgment, and act responsibly in the customer's and the company's best interest. Also upgrading customer services and selling new products

Education

  • 2002 - 2003
    Asnuntuck Community College
    Associate of Arts and Sciences (AAS), Business, Management, Marketing, and Related Support Services

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Business Services”

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