Experience

• 

  Amazon

  • Manager

• 

  University of Maryland Global Campus

  • Maryland, United States

  • Graduate Student

    • Sep 2023 - Present
    • Maryland, United States

• 

  The Home Depot

  • United States

  • Assistant Manager

    • Feb 2009 - Present
    • United States

    Performed supervisory responsibilities following policies and applicable laws, which included interviewing and training associates, planning, assigning, and directing work; appraising performance; rewarding and disciplining; addressing associate complaints and resolving problems. Effectively mentored and assisted with employee training, development, and retention. Planned and prepared work schedules, ensuring required payroll hours are met.Ensure and follow up on all activities concerning campaigns, promotions, and sales activities. Prepare, implement, and execute scheduled inventory. Execute reductions, price changes, and transfers. Provide direct customer service. Resolve customer complaints. Serves as manager on duty when store manager is out of the store.Interview potential employees. Train and develop vital team members. Recognize and celebrate performance that meets and exceeds company standards. Recognize performance issues in a timely manner and partner with the manager to develop action plans for resolution. Implement and review store policies and procedures regularly and ensure staff adherence to all safety regulations. Discipline employees who need to follow the store policies. Appraise subordinates for positive performance and administer formal performance evaluations. Conduct team meetings. Lead and inspire excellent customer service by recognizing and rewarding teams.Operate a hand truck, pallet jacks, standard-size forklift trucks, dollies, and other material handling equipment for stock and delivery preparation. Effectively execute promotional and merchandising plans while maintaining presentation standards as directed by the company. Maintain merchandise pricing and the accuracy of inventory levels. Protect and maintain company assets and resources, including, but not limited to, cash control, inventory, product handling, and physical facility to prevent theft.

• 

  CVS Pharmacy

  • United States

  • Store Manager

    • Sep 2004 - Feb 2009
    • United States

    Performed supervisory responsibilities in accordance with policies and applicable laws which included; interviewing and training associates, planning, assigning, and directing work; appraising performance; rewarding and disciplining; addressing associate complaints and resolving problems; Effectively mentored and assisted with employee training, development and retention; Planned and prepared work schedules ensuring required payroll hours are met.Coordinated incoming and outgoing shipments and placement of materials with the docking area. Data entered and filed receiving and shipping documents into the automated inventory.Administer, monitor and control profitability objectives set forth in company budgets and forecasts; monitor and ensure sales revenue goals; managed invoices and merchandising; Monitored staffing and labor costs; Make daily bank deposits

• 

  RITE AID

  • United States

  • Store Manager

    • Jan 1996 - Sep 2004
    • United States

    Performed supervisory responsibilities in accordance with policies and applicable laws which included; interviewing and training associates, planning, assigning, and directing work; appraising performance; rewarding and disciplining; addressing associate complaints and resolving problems; Effectively mentored and assisted with employee training, development and retention; Planned and prepared work schedules ensuring required payroll hours are met.Coordinated incoming and outgoing shipments and placement of materials with the docking area. Data entered and filed receiving and shipping documents into the automated inventory.Administer, monitor and control profitability objectives set forth in company budgets and forecasts; monitor and ensure sales revenue goals; managed invoices and merchandising; Monitored staffing and labor costs; Make daily bank deposits.