Experience

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  PNC FINANCIAL SVCS GROUP, INC.

  • United States

  • Collateral Processor

    • Oct 2021 - Jul 2023
    • United States

    • Processed final mortgage deeds electronically• Researched, updated, and assembled final packets for mailing to clients• Separated and sorted incoming title documents for processing

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  Alliance/Walgreens

  • United States

  • Asset Manager/Trainer

    • Dec 2020 - May 2021
    • United States

    • Trained associated to perform customer service for Walgreen’s pharmacy department• Obtained and prepared assets for distribution to newly hired associates• Tracked and monitored inventory supplies• Collected assets from termed employees for inventory and redistribution• Worked with upper management to obtain and track asset data

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  Pnc Bank P N C Bank

  • United States

  • Mortgage Processing Specialist

    • Oct 2020 - Dec 2020
    • United States

    • Processed final mortgage deeds electronically• Assembled final packets for mailing to clients• Separated and sorted incoming title documents for processing

• 

  Ricoh USA, Inc.

  • Dayton, Ohio Area

  • Technology Training Specialist

    • May 2019 - May 2020
    • Dayton, Ohio Area

    • Trained customers throughout OH, IN, KY, and WV to operate Ricoh multifunctional devices.• Liaison between customers and company sales force.• Assist tech team with installation and training of multifunctional devices.• Cross trained in multiple systems, (AnaJet, Fiery,Wide format printers, security systems).

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  Synchrony

  • Dayton, Ohio Area

  • Customer Experience Specialist

    • Jan 2014 - Mar 2019
    • Dayton, Ohio Area

    • Asst trainer for new hire classes for call center.• Coach for new hires during their 3 month non-proficiency period.• Lecturer for different topics on growth and development.• Cross trained in multiple client accounts.• Liaison between front line associates and company leaders at corporate Headquarters. • Member of numerous committees and cross site collaboration teams.

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  Red Lobster

  • Dayton, Ohio Area

  • Customer Service Representative

    • Jun 2013 - May 2015
    • Dayton, Ohio Area

    Server at food service establishment

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  Self Employed

  • West Carrollton, Ohio

  • Home Improvement Specialise

    • Jan 2012 - Jun 2013
    • West Carrollton, Ohio

    Home updates on numerous houses.

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  INC Research

  • Cincinnati, Ohio

  • Purchasing Manager

    • May 1999 - Aug 2011
    • Cincinnati, Ohio

    • Negotiated contracts and pricing for international accounts including but not limited to office supplies, copiers, postage machines, stationery, marketing materials, print management services and pharmaceutical supplies.• Developed, managed and maintained company Purchase Order System.• Member of steering committee for new people soft accounting system with focus on purchasing process, shipping and receiving.• Administrator and facilitator of company American Express Corporate Purchasing Card Program.• Developed and maintained stipend account tracking system for 500+ telecommuters.• Implemented national copier, print management and postage programs for an average cost savings of $500,000 per year.• Maintained and managed national purchasing budget.• Maintained and managed in-house printing/copy center.• Developed, updated, and maintained telecommuting policy and procedures.

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  BFGoodrich Company

  • Cincinnati, Ohio

  • Raw Material Specialist

    • May 1994 - Apr 1999
    • Cincinnati, Ohio

    Worked in following departments:-accounts payables, receivables, billing, payroll, GL, and billing-purchasing, shipping, receiving, and inventory-mailroom, switchboard, and copy center• Company trainer for entire accounting department (payables, receivables, shipping, receiving, billing, collections, purchasing}.• Other accounting duties and responsibilities included the following: posting cash, payroll check processing, report development, purchase price variance processing.• Created new processes for the shipping/receiving, cost accounting, and physical inventory auditing.• Tax responsibilities include the following: tax exemption processing, resale, and tax identification certification preparation.• Managed mailroom, in-house copy center, and copier fleet.