Experience

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  Daily Table

  • Boston, MA

  • Store Manager, Marketing/Media Manager

    • Jan 2016 - Nov 2018
    • Boston, MA

    Oversaw all day to day operations for startup non-profit grocery store serving 500 customers daily with yearly sales exceeding $1,800,000• Managed a team of 15, increasing sales performance by coaching and developing skills• Demonstrated expertise in scheduling, retail front-end/office management, ordering, inventory management, project management, and human resource management• Developed and implemented processes and standard operating procedures for merchandising, cash handling, receiving, and signage• Collaborated with procurement and logistics team to oversee the supply chain of goods from supplier, transportation to the store, storage and stocking, and sale to the customer• Created a positive store culture of excellence, delivering outstanding customer experiences while supporting a strong efficient workplace built upon meritocracy and care• Maintained computer/networking systems including POS terminals and server, time clocks in multiple locations, kitchen computers and labeling printers, and personal computers and printers• Collaborated with vendors regarding technical & equipment upgrades, troubleshooting and repairs, expansions, and installations• Designed weekly email campaigns and daily social media & text messaging content resulting in a 12% increase in subscriber/likes/followers in 6 months

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  Chris Harris Presents

  • Boston, MA

  • Operations Manager

    • Jan 2014 - Jan 2015
    • Boston, MA

    Oversaw event planning, production, brand management, and communications for this organization whose events attract 2000+ patrons weekly. Leveraged creative skills with a deep understanding of the market and culture to create enthusiasm and excitement about the organization’s productions.• Marketed 8+ weekly events in both Boston and Providence• Designed and created weekly advertising for print and electronic media• Produced weekly email and social media campaigns and maintained event websites• Coordinated talent booking, including contract negotiations, artist relations, and travel arrangements • Oversaw nightly setup and breakdown for Boston-based events

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  Machine Nightclub

  • Boston, MA

  • Maketing Manager, Technical Director, Resident DJ

    • Feb 2007 - Jan 2014
    • Boston, MA

    Supervised staff, security, event planning, production, special events, fundraisers, stage shows, and marketing for the venue. Applied creative skills and industry experience to conceptualize, execute, and manage successful, long-running, profitable events. • Managed staff of 75, including scheduling, training, and payroll• Reconciled end of day cash and receipts• Installed and maintained point-of-sale system, resulting in tighter cash control, streamlined payroll • processing, and improved inventory management• Marketed and DJ’d popular dance event averaging 700+ patrons weekly (Machine Fridays) • Collaborated with marketing companies and liquor sponsors• Created and maintained social media presence for venue and individual club nights• Designed and created weekly ads for print and electronic media• Maintained web site and managed efforts to improve overall web presence• Installed and maintained audio, video, and lighting throughout a 10,000 square foot facility• Engineered technical aspects of club nights and special events• Coordinated contract negotiations and talent booking, including artist relations and travel arrangements• Served as liaison to the City of Boston and State of Massachusetts licensing and regulatory departments• Managed facility, including plumbing, electrical, refrigeration, and renovation projects, ensuring adherence to building and fire codes• Maintained TIPS and Crowd Manager certifications

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  Dbar Restaurant and Bar

  • Boston, MA

  • Owner, Entertainment Manager, Kitchen Manager

    • Mar 2005 - May 2007
    • Boston, MA

    Conceptualized, built, and managed a new affordable fine dining restaurant and nightclub hybrid, with first year revenue of $750K.• Hired, trained, and managed front and back of house staff to ensure product consistency and guest satisfaction• Assisted the executive chef with food preparation, production, ordering, and inventory• Developed and implemented promotional concepts and themes; formulated weekly and one-time special events• Marketed the restaurant/nightclub in the Greater Boston market through the website, advertising, email, and flyers• Coordinated all aspects of facilities management throughout the 2000 square foot venue• Installed and maintained video, audio, and lighting systems• Installed and maintained point-of-sale and back-of-house computer systems• Completed certification in ServSafe food handling procedures• Booked talent and managed artist relations and contracts for weekly promotions and special events