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Bio

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Darren Blankenship is a seasoned administrative professional with 25+ years of experience in management, customer service, and database administration. He has worked in various roles, including Assistant Supervisor, Administrative Analyst, and Owner, and has expertise in Raiser\u2019s Edge and Blackbaud Enterprise CRM.

Experience

    • Database Manager

    • Database Administrator
      • Nov 2019 - Present
      • San Jose, CA

      Raiser’s Edge database administrationReports, gift entry, and data extractsProduce lists for emails, newsletters, direct mail pieces, and stewardship mailingsProcess and track all incoming donations and pledgesConduct weekly reconciliation between bank deposits and gifts, and post to Financial EdgeReconcile and close monthly development financials

    • Core Contributor
      • May 2015 - Present

      Post Daily DealWrite articles

    • Administrative Analyst (Contract) - Office of Diversity
      • May 2019 - Aug 2019
      • Hayward, CA

      Higher Education Excellence in Diversity (HEED) Award application coordinationWeb page creation and updates for department and affinity groupsTravel expense requestsRoom reservationsGeneral office support

  • Jews for Jesus
    • San Francisco, CA
    • Assistant Supervisor - Church Relations
      • Aug 2002 - Feb 2019
      • San Francisco, CA

      Supervision of call center staff (12-15 people)Customer Relationship Management development and deployment(Raiser's Edge & Blackbaud Enterprise CRM)Standardization of work processes for remote workersSpeaker’s bureau scheduling (45-60 tours)Print and electronic media marketing projectsCall and email lead routing for request for speakersCorrespondenceManagement meetingsDepartment liaison/data coordinationDesktop and VPN server supportMicrosoft Office support and trainingConcur expense submission and reconciliationData cleanup and reports

  • HOK
    • San Francisco, CA
    • Administrative Assistant - Architecture
      • Sep 2001 - Aug 2002
      • San Francisco, CA

      Construction administrationArchitectural and construction records database maintenance (Microsoft Access)Senior staff travel arrangementsMeeting and meal coordinationConstruction document messenger/overnight coordinationFilingArchitectural library

  • Coffee Often
    • San Francisco, CA
    • Owner
      • Jun 1998 - Aug 2001
      • San Francisco, CA

      Training and team managementRetail customer serviceTraining and team managementVendor/contract negotiationAccounting system implementation (QuickBooks)Product developmentPrint marketing and advertisingRetail customer serviceFacilities and maintenance

  • Institute on Aging
    • San Francisco, CA
    • Administrative Assistant - Elder Care
      • Jul 1995 - Jun 1998
      • San Francisco, CA

      Care professional team workflow coordinationClient database development (FoxPro)Records maintenanceFile retention and destructionMeeting coordinationLifeLine program coordinatorAccounts receivableBasic bookkeepingDesktop support

    • Administrative Assistant - Records
      • Jan 1994 - Feb 1995
      • South San Francisco, CA

      Client file maintenance and billingPhone operationsCorrespondenceMail operationsCheck processing401(k) loan application processingStorage account managerOffice supplies

Education

  • 1990 - 1993
    San Francisco State University
    Bachelor of Arts, English
  • 1989 - 1990
    City College of San Francisco
    Lower division coursework, General Education

Suggested Services

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Industry Focus. “Human Resources and Staffing”

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