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Darrell Lai Choo is a seasoned HR professional with extensive experience in talent management, performance management, and organizational development. He has held senior roles in various multinational companies, including Maersk Group, Rio Tinto, and Mercer. Darrell has a strong educational background, holding a Master of Science in People Analytics from the University of Hull and a Bachelor of Science in Psychology from Andrews University. He is also a certified Global Remuneration Practitioner and has completed various certifications in design thinking, human-computer interaction, and data visualization.

Credentials

  • Digital Disruption
    Cambridge Judge Business School
    Jun, 2022
    - May, 2026
  • Adoption and appropriation
    The Interaction Design Foundation
    Jun, 2020
    - May, 2026
  • Information Visualization: Getting Dashboards Right
    The Interaction Design Foundation
    May, 2020
    - May, 2026
  • The Ultimate Guide to Visual Perception and Design
    The Interaction Design Foundation
    May, 2020
    - May, 2026
  • User Research - Methods & Best Practices
    The Interaction Design Foundation
    May, 2020
    - May, 2026
  • Gestalt Psychology & Web Design
    The Interaction Design Foundation
    Mar, 2020
    - May, 2026
  • Microsoft Power BI - Up & Running with Power BI Desktop
    Udemy
    Mar, 2020
    - May, 2026
  • UX Management: Strategy & Tactics
    The Interaction Design Foundation
    Mar, 2020
    - May, 2026
  • Design Thinking
    The Interaction Design Foundation
    Jan, 2020
    - May, 2026
  • Human-Computer Interaction
    The Interaction Design Foundation
    Jan, 2020
    - May, 2026
  • Information Visualization
    The Interaction Design Foundation
    Jan, 2020
    - May, 2026
  • Excel Data Visualization, excel charts and graphs
    Udemy
    Oct, 2019
    - May, 2026
  • Advanced Excel Formula & Functions
    Udemy
    Sep, 2019
    - May, 2026
  • User Experience Design
    The Interaction Design Foundation
    Aug, 2019
    - May, 2026
  • Global Remuneration Professional (GRP)
    Worldatwork
    Dec, 2005
    - May, 2026

Experience

    • Principal Advisor
      • Jan 2023 - Present

  • MCB Consulting Services Ltd
    • Port Louis, Mauritius
    • Business Consulting Manager
      • Sep 2020 - Jan 2023
      • Port Louis, Mauritius

      Responsible for spearheading the People Services advisory offering to local and regional clients Management of allocated resources to increase market share and successful delivery of projects

  • GRUNDFOS
    • Bjerringbro, Denmark
    • Global Head of Performance, Reward, HR Data & Technology Solutions
      • Feb 2017 - Nov 2019
      • Bjerringbro, Denmark

      As the Global Head of Performance, Reward, HR Data & Technology Solutions, I led a team of 20+ professionals across the globe and was responsible for:- Shaping the performance, reward, HR data and technology solutions strategy and agenda within the Group- End to end delivery of reward strategies, frameworks, policies and programs across the Group- Embedding the center of expertise model in line with the HR transformation journey and driving related changes within the functional area- Providing functional and thought leadership to both the CoE and regional delivery teams- Ensuring the optimum and effective delivery and administration of reward and recognition programs, maintenance of HR data and prioritization and implementation of HR technology solutions - Driving the successful implementation of the HR self service tier.

    • Denmark
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Group Compensation & Benefits Director
      • Oct 2015 - Jan 2017

    • Group Compensation & Benefits Manager
      • Oct 2014 - Oct 2015

      - Supported the Global C&B Head in providing advisory services to Senior Management and the Board- Managed the end-to-end employment lifecycle of Executives within the Group including recruitment, mobility, annual pay reviews, separation etc.,- Partnered with Senior HR Executives within the Group in managing / addressing reward related issues related to Senior Executives- Partnered with internal stakeholders to identify, drive and manage group wide compensation and benefits projects- Built and managed relationships with third party service providers- Oversaw the effective management of the Company's share programs

    • United Kingdom
    • Mining
    • 700 & Above Employee
    • Principal Advisor - Executive Remuneration
      • Apr 2012 - Sep 2014

      - Managed the remuneration review process for Executives and provided support & analytics regarding salary, bonus and LTI recommendations across the Group to support decision making process by Chief Executive Office & Group Executive Organisational Resources- Supported the Group Advisor / Global Practice Lead in the preparation of Remuneration Committee papers- Led / drove identified projects with global implications e.g., identification of performance measures for new LTI plan, enhanced communication of LTI etc.,- Partnered with internal stakeholders to craft competitive packages for executives and ensured coherence of internal job relativities - Managed the share award process for the global LTI plan for implementation by the Share Plan Team.- Drove process improvement initiatives to streamline internal processes, systems and tools.

    • Principal Advisor - Total Rewards
      • Oct 2010 - Apr 2012

      Managed the Total Rewards stream responsible for designing, implementing and/or driving relevant remuneration, benefits and mobility strategies and programs within Southern Africa (covering South Africa, Namibia, Mozambique, Zimbabwe, Madagascar, Zambia and Tanzania). Key achievements include:- Built internal capability and a Total Rewards team to support business units in the region- Developed and implemented Total Rewards strategies and frameworks for relevant markets including attraction and retention programs, production bonuses, remuneration specific allowances and benefits programs- Reviewed and aligned the regional mobility policy with the Group's overarching framework- Improved service delivery levels and client perception ratings

  • Mercer
    • United Arab Emirates, Dubai
    • Human Capital Consultant
      • Jan 2008 - Sep 2010
      • United Arab Emirates, Dubai

      As a Human Capital Consultant, assisted organisations to develop and implement effective talent management practices and programs that focus on improving the organisation’s and leadership effectiveness. Some of the key projects completed included the following:- HR transformation projects for development and retail banking institutions including manpower planning, role profiling and evaluation and implementation of talent management processes.- Organisation design, manpower planning and staff mapping work-stream involving the definition of accountabilities for Tier 3 & 4, headcount projections for 3 years and redeployment of existing staff in the context of a managerial renewal exercise for an international Islamic Bank in the GCC,- Drafting of relocation policy, job descriptions for positions at HQ and regional level, recruitment policy and design of an HR operating model and structure for a real estate development company specialising in master development in the wake of an aggressive global expansion plan, - Implementation and roll out of a performance management system for an Oil & Gas company across Middle East and South East Asia, - Design of a ‘best-fit’ career development architecture for a utilities company transitioning from a civil service culture to a private and high performance culture in Bahrain.

  • Barclays Bank Mozambique
    • Mozambique, Maputo
    • Project Manager
      • May 2007 - Jul 2007
      • Mozambique, Maputo

      Responsible for managing / coordinating alignment projects for specific portfolios including, HR, Treasury, Corporate Affairs, IT, Operations & Business Contingency Management in view of the change to Barclays brand and conducting an assessment of the retail network (48 branch offices across Mozambique).

  • Aon Hewitt
    • Mauritius, Port Louis
    • Consultant
      • Aug 2006 - Apr 2007
      • Mauritius, Port Louis

      Responsible for the expansion of HR consulting services on the African market, working closely with the regional office and working on projects with local, African and Middle Eastern clients. Projects included: - Compensation and benefits studies on behalf of multinational financial, manufacturing and mining companies for salary reviews / remuneration committees,- Performance diagnostic including, employee engagement study, assessment of HR practices etc., for one of the leading local financial group and its subsidiaries,- Engagement survey for more than 5000 employees for a conglomerate in Kuwait.

  • De Chazal Du Mee (DCDM)
    • Mauritius, Port Louis
    • Assistant Manager
      • Jan 2002 - Jun 2006
      • Mauritius, Port Louis

      Fast tracked to the position of Assistant Manager within 3 years and responsible for marketing the company’s products & services, building up intellectual capital, delivering on projects and / or leading projects primarily in the African market. Projects completed across different industries were in the areas of:- Compensation & benefits including job analysis, job evaluation, performance pay, salary surveys- Learning & development i.e., training needs analysis & delivery- Organisational alignment / reviews including policy alignment / reviews, M & A- HR audits

Education

  • 2021 - 2023
    University of Hull
    Master of Science (Merit), People Analytics
  • 2004 - 2004
    Worldatwork
    Global Remuneration Practitioner, Reward
  • 1998 - 2001
    Andrews University
    Bachelor of Science - BS (Summa Cum Laude), PSYCHOLOGY
  • 1998 - 2001
    Andrews University
    Bachelor of Arts - BA (Summa Cum Laude), Communication and Media Studies
  • 1991 - 1997
    Royal College Port Louis

Suggested Services

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Industry Focus. “Human Resources Services”

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