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Darol Swords is a seasoned operations professional with 14 years of experience in managing production, engineering, and warehouse operations. He has a strong background in strategic planning, team building, and leadership, with expertise in Microsoft Office, Excel, and inventory management. Darol has held various roles, including Director of Operations and Senior Manager, and has successfully reduced quality defects, improved safety, and increased customer satisfaction rates.

Experience

    • Director of Operation
      • 2010 - Present

      In this role, I directed production, engineering and warehouse operations. • Reduced quality defects from 42 to 12 over 5-year period. • Utilized automation to place parts in correct location, verifying correct part used.• 5S activity, ensuring jigs and parts were place in correct location and returned.• Developed jigs, making assembly easier and true to form.• Used Excel and scanners, establishing gates so only good products passed inspection.• Established 5S and monthly supervisor safety inspections, improving safe work areas and identified safety improvements.• Instituted quarterly 5S and safety audits, suppling upper management with needed information. Established 5S quarterly audits, identifying both successes and areas for improvements, achieving increase in visual appeal of product. • Implemented safety review audit, providing directions on safety improvement.• Lead daily production review meetings, discussing production issues improving customer and quality issues. • Achieved customer satisfaction rate of 98 % to 99.5% depending on product line. • Recertified ISO 9002, maintaining provable replication in processes.

    • Senior Manager
      • 2006 - 2010

      • Arranged parts in storage areas by product lines, directing parts to be pulled by FIFO.• Organized warehouse and monitored material purchasing, improving assembly process.• Purchased parts, securing availability for monthly requirements.• Reduced delivery time to production line by 15%, through organization of parts.• Eliminated I worker from parts delivery headcount, reducing production costs.

    • Senior Manager,Production Planning and Inventory Control
      • 2002 - 2006

      • Inventory discrepancies to 5% absolute, monitored B.O.M.s, production orders for accuracy. • Meet customer demand on planning and delivery of product @ 99%.

Education

  • 1978 - 1984
    The University of Memphis
    Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Suggested Services

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Industry Focus. “Manufacturing and Production.”

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