Experience

• 

  Lencore Acoustics Corp.

  • Greater New York City Area

  • Customer Service, Operations Admin., Accounting

    • Dec 2012 - Apr 2016
    • Greater New York City Area

    Working with this employer gave me an opportunity to use my dedicated Customer Service skills. I was committed to share my knowledge and gladly educated callers on process and procedure. I was also seen as a keen hunter and gatherer of information, and was a superstar when it came to documentation. Started out working in the Order Processing Department, and was moved into a new position to support the Design and Quote Team, and most recently was promoted into the Accounting Department. My keen understanding of situations that could arise in-the- field, and close relationship with Sales Representatives and Installers allowed me to resolve many large open balances.

• 

  Island Acoustics LLC

  • Greater New York City Area

  • Operations Administrator

    • Nov 2010 - Jan 2012
    • Greater New York City Area

    I was fortunate to meet the President of the organization at a social gathering. It turned out his company was in the process of hiring for a new position under the VP of Operations. Mike was kind enough to forward my resume for consideration. I turned out to be their last interview, and it was an awesome opportunity to apply my skill set in a new direction. I learned a new lingo; LEED - U.S. Green Building Council; SPECS; submittals with labeled samples; cut sheets; RFI's; ACT; substitution requests; subcontract agreements; and COI. Proofread and typed SC agreements and sent out for signatures, became familiar with specifications within our trades, and comfortable with basic blueprints. It was a new position without prior precedent. I'm thankful for my time with them!

• 

  Student Marketing Group, Inc.

  • Greater New York City Area

  • Administrative Assistant / Sales Support

    • Jul 2008 - Dec 2009
    • Greater New York City Area

    I had the opportunity to learn how to use Access to pull data from our extensive base of data for our Sales Team, and create Pivot Tables to make sure the extrapolated data met promised criteria. I worked with a nice group of people, and am still in contact with Winsome. I worked on efforts to standardize our processes and procedures by making it a priority to create and/or maintain up-to-date training materials, and worked closely with our Georgia office to coordinate workflow. Always found a way to keep busy, whether it was helping another department or preparing the files for the following year.

• 

  Euroson America, Inc.

  • Greater New York City Area

  • Administrative Assistant / Sales Associate

    • Aug 2003 - May 2007
    • Greater New York City Area

    After I received my Associates Degree for Occupational Therapy Assisting, I started my job search. Since I wanted to study for my certification exam, I sought out Administrative work, and wound up selling myself during an interview with the President and Director of Sales & Marketing. It was a fun interview as I found myself sitting at my future desk, and learning how to use their database. It became a position where I wore whatever hat was necessary to efficiently get through the days priorities. With exceptional follow-up after receipt of an invoice, and organization of clean data throughout the year, I was able to greatly increase their revenue on their support renewals.

• 

  Episcopal Health Services, Inc.

  • Greater New York City Area

  • Marketing Assistant

    • Aug 1997 - Apr 1999
    • Greater New York City Area

    I started out in a temporary position to help with any necessary tasks needed to close out their Financial Services Department. After successful completion, the hospital asked me to stay on to place insurance carrier calls, compile verification of coverage data, and input accurate details into their database. While I was handling my workflow, quietly in an office by myself, I was approached by a gentleman who turned out to be my next boss, David Paulson. He asked if I was good on the computer, and I told him, "No." He asked if I could learn and I said, "Absolutely." I'm grateful to have been presented with this opportunity. It turned out to be great fun to learn this new position, along with computer skills, and provide the support needed to promote our proposed Life Care Retirement Community. Meet and greet came natural. I became computer savvy, and was able to run all sorts of reports, and became a proficient communicator. Planning events grew easier, with a few hiccups along the way. We all brainstormed and decided to name our floor plans after some great trees, for example, The Oak, The Elm, The Cypress, The Redwood. It was a great chance at a support role. and I got to apply the secretarial skills that I learned in high school.

• 

  Various

  • Greater New York City Area

  • Sales & Telemarketing

    • 1901 - 1911
    • Greater New York City Area

    Experience 10+ Years. Please disregard dates as LinkedIn would not allow me to leave fields blankWorking in a sales environment is like riding a bicycle; you never lose that skill set; and you are able to apply the principles which you have learned throughout many life experiences. Selling came naturally to me when I worked with family in the Bridal Industry. That reality came when a client, who was the VP of Sales, complimented my ability and wanted me to contact her for formal sales training within her industry. I loved what I was doing, so I chose not to pursue her offer. What was it that she saw in me? I listened carefully to what she wanted, gained her trust by being myself, showed her different options based upon my expertise, helped her by putting together a complete package, and offered her other resources with partners that could assist with her wedding plans. Since then, I have worked part-time within diverse industries doing home sales presentations, making cold calls to set appointments, and had fun dealing cards at various clubs for a promotion company.